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Toronto, Ontario, Canada
Hybrid
About Capital One Canada
For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated.
We’re driven by what’s possible, leveraging the power of data and technology to empower innovative solutions, inspire one another to dream boldly, and take transformative ownership of decisions and outcomes that directly impact millions of Canadians. Every challenge is an opportunity to lead from the front, working together toward a shared vision that extends far beyond banking.
We balance high-performance with investment in your long-term success, ensuring you have the support you need to do your best work. Here, you’ll take full accountability for your path, upskilling through hands-on experience and mentorship, to turn your curiosity into a career built on your own terms.
Are you ready to redefine what’s next?
About the Role
Sr. Manager, AML Advisory, with support and guidance from the Chief Anti-Money Laundering Officer of Capital One, serves as the compliance advisor and partner for our Canadian line-of-business (LOB) teams. Working alongside the AML Advisory team, the Sr. Manager, AML Advisory:
Serves as a Point of Contact (POC) and trusted AML advisory partner for Canada LOB initiatives, providing clear, risk-informed guidance to business leaders, product managers and operations teams;
Works independently, initiates actions and completes tasks with limited direction;
Thinks outside the box, sets and challenges the broader agenda and demonstrates a possibilities mindset;
Is comfortable making risk-based decisions that align with policy and risk appetite with minimal support; understands when escalations to various levels of leadership are required for support, buy-in or strategic decisions;
Has confident and concise communication skills, is able to tailor messages for specific outcomes, communicates to peers, managers, customers and stakeholders (outside group, department or organization) to prompt action;
Has a strong sense of responsibility, accountability and is well-organized;
Consistently demonstrates judgment, influence and champions diversity of thought
Your Responsibilities:
Execute and operationalize AML policies and procedures in a way that enables the business to have a competitive advantage and supports the culture of disruption and possibilities mindset.
Inform the development of the CAMLO Strategic Plan by identifying compliance, process and technology enhancement opportunities
Support the engagement model between Canada AML Advisory and partners (Canada LOB, enterprise AML) to ensure consistency, visibility and support for the Canada AML Program
Maintain and utilize a network of internal and industry peers
Evaluate risks and process deficiencies and work with the Business Leadership Teams to improve risk management and compliance framework with a customer-centric focus
Oversee day-to-day Canada AML activities related to control effectiveness, reporting and regulatory assessments
Identify emerging risks and proactively drive AML Program enhancements
Lead the development and delivery of in-person training and presentations to business and functional partners; support investments in 1LOD
Support the strategic direction, operationalization and control effectiveness of Customer Due Diligence, Know Your Customer and ongoing monitoring processes
Support Internal Audits, Regulatory Engagements, and other effectiveness reviews
Support reporting obligations for the Canada AML function, including preparing and analyzing results for of various reports, highlighting emerging trends and attending various forums on behalf of the Canada AML Program
Make recommendations to the Chief Anti-Money Laundering Officer and Chief Compliance/Chief Risk Officer on process and control risks, emerging trends on the Canada portfolio and other vulnerabilities identified during day-to-day operations of the AML program.
Acts as Subject Matter Expert (SME) to senior stakeholders and /or other team members on the Legal & Compliance Team.
Conduct independent reviews of historical frameworks and program decisions to ensure consistent risk tolerance and decision-making over time
Oversee and support internal controls effectiveness and governance program
Any other activities (as needed)
Basic Qualifications:
8 years of progressive in AML advisory or risk experience and CAMS designation
Expertise of AML and Sanctions regulations, risks, and typologies
Preferred experience in AML in Canadian regulated financial institution
Advanced knowledge of credit card and payment products is strongly preferred
Proven track record executing and approving end-to-end AML risk assessments, including product-based risk assessments, trigger events and new initiatives
In-depth knowledge of the laws applicable to money laundering, including the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and supporting Regulations
Familiarity with the capabilities of analytical software tools, data analysis methods and reporting techniques, eGRC systems, KYC tools and other tools used for AML purposes
Preferred Qualifications:
University degree/college diploma or equivalent
Sound understanding of industry trends and emerging risks
Strong written and verbal communication and interpersonal skills
Must be a self-starter, flexible, innovative, adaptive and agile. Ability to respond rapidly to stakeholder concerns and questions
Handle ambiguity and ground decisions in analytics and common sense. Make complex decisions and/or lead others to make decisions requiring consideration of multiple factors. Anticipates and mitigates risk
Proven ability to set goals and priorities, deal with ambiguity, complete complex work on short timelines, routinely communicate progress towards results objectives.
Encourages the immediate and broader teams to live the company values and integrate them into their work and communication; demonstrated ability to influence business partners, technology leaders and product developers, translating complex legal/compliance needs into pragmatic operational workflows
Ability to build sustainable working relationships and influence outcomes
Working at Capital One
You’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self.
Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory.
Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model – with 3 days in the office per week – that gives room for both collaboration and personal commitments.
Benefits built for your life: We take a holistic approach to well-being, providing support for you and those who are most important to you. This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable workspace, up to $3,000 in mental health coverage and up to $5,000 in annual tuition subsidies.
You’ll find that Capital One is committed to helping you thrive and evolve every step of the way.
This posting is for an existing vacancy.
The expected annual salary range for this position is $151,800 to $173,300. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non-discretionary depending on the plan.
We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.
Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).