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Phoenix, Arizona, United States
Onsite
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Site Operations Department
The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.
Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.
This position will be based on-site in one of our data center campuses in Phoenix, AZ.
The Senior Manager, Critical Facilities will be responsible for the strategic oversight and operational excellence of multiple data center campuses or a large-scale Tier III facility. This role ensures the continuous, uninterrupted operation of all critical infrastructure and leads a team of managers, engineers, and technicians in delivering best-in-class service, reliability, and safety. The Senior Manager will report to the Director of Operations and collaborate closely with Engineering, Security, and IT teams to align facility operations with business goals. This position is ideal for a seasoned leader with deep technical expertise and a proven track record in managing mission-critical environments. We are looking for a Senior Manager, Critical Facilities | Strategic Operations Leader who can drive performance, lead cross-functional initiatives, and elevate the standards of operational reliability across our data center portfolio.
Provide strategic leadership and oversight of critical facility operations across one or more data center campuses
Ensure 24/7/365 operational readiness and system reliability, with a focus on zero downtime
Lead and develop a team of Managers, Chief Engineers, and Supervisors, fostering a culture of accountability and continuous improvement
Oversee all aspects of preventive and corrective maintenance, commissioning, and emergency response planning
Collaborate with internal stakeholders to align facility operations with business continuity, compliance, and sustainability goals
Drive operational excellence through data analysis, performance metrics, and continuous improvement initiatives
Manage vendor relationships, contracts, and service level agreements to ensure quality and cost-effectiveness
Develop and manage operating and capital budgets, including forecasting, procurement, and cost control
Ensure compliance with all regulatory, environmental, and safety standards, including OSHA and EPA guidelines
Lead incident response and root cause analysis for critical events, ensuring timely resolution and documentation
Oversee the development and implementation of SOPs, MOPs, and EOPs across all sites
Represent facilities operations in executive-level meetings, audits, and strategic planning sessions
Perform additional duties as assigned by Management
Job Requirements
Minimum 12 years of experience in mission-critical facilities (electrical, mechanical, or HVAC), with at least 5 years in a leadership role
Proven experience managing large teams and complex operations across multiple sites or large-scale facilities
Deep understanding of Tier III/IV data center infrastructure, including UPS systems, generators, chillers, CRACs, BMS, and electrical distribution
Strong financial acumen with experience in budget development, capital planning, and cost management
Exceptional communication and leadership skills, with the ability to influence cross-functional teams and executive stakeholders
Advanced technical writing skills and experience developing operational documentation and training programs
Experience with CMMS platforms and data-driven maintenance strategies
Must successfully complete a background check and drug screen
Travel may be required up to 5%, including site visits, audits, and leadership meetings but may increase as the business evolves
Physical Demands and Special Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stand 1/3 – 2/3 of the time
Ability to walk 1/3 – 2/3 of the time
Ability to sit 1/3 – 2/3 of the time
Ability to climb and balance 1/3 – 2/3 of the time
Ability to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time
Ability to reach with hands & arms 1/3 – 2/3 of the time
Ability to smell, talk & hear
Ability to use hands to type, handle & feel
Ability to reach with hands and arms
Ability to see at close and distance ranges and the ability to see color
Must be comfortable working in a high stress, fast paced environment with shifting priorities
Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support
Ability to lift up to 50 pounds 1/3 of the time
Additional Details:
This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.
#LI-PV1
#LI-Onsite
We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
Vantage Data Centers is an Equal Opportunity Employer
Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!