We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Primary Purpose
The Senior Manager, Clinical Vendor Performance Analytics is the analytical engine of the Clinical Vendor Performance Management team. This role designs and produces the data, dashboards, and analytical narratives that drive vendor performance accountability across Aetna's clinical vendor ecosystem.
Primary Duties
• Performance Analytics & Reporting: Design, build, and continuously improve vendor performance dashboards, scorecards, and analytical reporting. Produce monthly performance summary and ad hoc analyses for senior stakeholders. Identify trends, outliers, and emerging risks across the vendor portfolio.
• Data Architecture & Tooling: Own the analytical tooling stack for the Performance Management team. Partner with enterprise analytics teams to ensure the team has scalable access to vendor performance data. Drive improvements to current systems using all available tools.
• KPI & SLA Design: Assist in defining meaningful KPIs and SLAs for new and existing vendors. Pressure-test vendor-proposed metrics for analytical rigor and alignment to business outcomes.
• Executive Storytelling Through Data: Collaborate with internal analytics and medical economics teams to translate analytical findings into clear, executive-ready narratives.
Experience
• Preferred 5+ years in healthcare analytics, vendor performance analytics, healthcare consulting, or a closely related analytical discipline
• Demonstrated ability to translate data into executive-ready storytelling. Portfolio examples (slides, dashboards, written narratives) that show clarity, visual craft, and ability to drive a decision.
• High self-direction and follow-through. Able to take an ambiguous executive ask, structure the problem, and deliver finished work without close oversight.
• Advanced data and visualization skills required
• Healthcare claims, clinical, or vendor performance data experience preferred
Education
• Bachelor's Degree required; quantitative discipline preferred (Statistics, Economics, Data Science, Health Informatics, Engineering).
Pay Range
The typical pay range for this role is:
$67,900.00 - $165,954.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.