Senior Manager, Data Culture Lead

We are seeking a self-starter, detail-oriented Data Culture and Change Management Lead to help develop and execute our internal communications strategies—to keep our employees informed and act as a partner to our executives and data teams across AIG globally.  This individual must have excellent writing and communication skills, strong project management capabilities, and an exceptional ability to execute.  As part of the Global Data Office team and reporting to the Global Head of Data Management & Governance, the ideal candidate will plan and execute internal communications initiatives, build employee engagement strategies, and collaborate with Data Office leadership and various other teams across AIG to create a communications strategy and materials focused on building and maturing a data culture.

Key Responsibilities

• Support the Data Office to drive maturation of our corporate data culture and build/implement an effective communications and change management strategy.
• Design and produce various communications materials to support the vision of our Data programs.
• Help create campaigns to build employee pride and engagement – especially with our Data Owners and Data Stewards across the globe.
• Drive change management efforts and support communications for company-wide data transformation programs.
• Help manage and maintain the Data Office intranet site, newsletters, infographics, eLearning, blogs, and more.
• Support strategy and cadence for employee all-hands, staff meetings, executive meetings and other internal events.
• Participate as an active member of the Data Office Employee Engagement Committee.
• Collaborate with members of the Marketing & Communications team to align internal Data strategy and Data Governance strategy with AIG strategy.
• Collaborate with the HR and Talent team on communications around company culture, employee recognition, learning and development initiatives, and more.
• Continuously improve communication effectiveness by finding innovative ways to engage employees and through measurement and insights.

Qualifications Requirements:

• Experience working across a large, global, diverse, and complex organization – given that communications may need to vary across geographic regions (e.g. North America, Latin America, Europe, Asia)
• Proven experience with internal communications programs and change management, preferably ;within Data & Analytics or IT ; with an understanding of agile software development methodologies
• Strong ability to listen, absorb, process, and distill new information across a wide range of complex topics, programs, products, and services.
• Proven ability to create and manage timelines.
• Impeccable organizational skills and attention to detail.
• Ability to prioritize and juggle multiple tasks at any given time.
• Excellent communication and presentation skills.
• Strong relationship-building abilities - to influence and build consensus across levels and teams.
• Results-driven mindset that thrives in a fast-paced environment.
• Excellent problem-solving, analyzing, and critical thinking.
• Ability to work autonomously with high levels of integrity and self-motivation.
• Growth mindset, self-starter with desire to learn and contribute to driving change and results.
• Working knowledge of Microsoft applications (especially PowerPoint, Word, and SharePoint), collaboration tools (e.g. Teams), and other tools/methodologies useful for communication and change management (e.g. ADKAR, Prosci).

For positions based in Washington, DC the base salary range is $175,000-$200,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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