This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, ERP Applications based in the United States.
This role leads the strategic administration, implementation, optimization, and support of a global ERP platform across multiple manufacturing businesses.
You will serve as the primary subject matter expert, translating business needs into scalable and effective ERP solutions.
The position combines hands-on technical expertise with functional leadership across manufacturing, inventory, purchasing, production, and related operations.
You will lead full lifecycle implementations while managing projects, vendors, integrations, system enhancements, and post-go-live support.
The role also focuses on continuous process improvement, data integrity, reporting, and operational efficiency across the ERP environment.
As a senior technology leader, you will mentor support personnel and build strong relationships with business leaders, end users, vendors, and technical teams.
This is an opportunity to shape enterprise technology capabilities while supporting the growth and digital transformation of a multi-site manufacturing organization.
Accountabilities
- Serve as the primary owner and subject matter expert for the Global Shop ERP platform supporting multiple manufacturing businesses.
- Lead full lifecycle ERP implementations, including planning, requirements gathering, configuration, testing, user acceptance, training, cutover, go-live, and post-implementation support.
- Develop and manage project plans, timelines, risks, issues, communications, and delivery activities to ensure successful implementations.
- Configure and maintain ERP modules supporting manufacturing, inventory, purchasing, production scheduling, engineering, and other business functions.
- Troubleshoot complex application issues, system defects, integration failures, and data inconsistencies.
- Develop and maintain PSQL queries, operational reports, dashboards, and data extracts to support business reporting and decision-making.
- Partner with internal IT teams and third-party providers to support integrations between the ERP platform and other enterprise applications.
- Collaborate with business leaders to evaluate processes and recommend ERP solutions that improve efficiency, standardization, and data integrity.
- Coordinate software upgrades, patches, enhancements, testing, and deployment activities with vendors and implementation partners.
- Develop and maintain ERP configurations, standard operating procedures, work instructions, and technical documentation.
- Provide application support to users across multiple business locations and ensure timely resolution of issues.
- Train end users and business process owners on ERP functionality, processes, and best practices.
- Manage relationships with software vendors and implementation consultants, including escalations, enhancement requests, and issue resolution.
- Supervise and mentor ERP support personnel while establishing sustainable application support standards and processes.
- Support business acquisitions, ERP expansion initiatives, and other technology projects as required.
- Travel approximately 10–20% to manufacturing locations for implementations, training, and operational support.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business, Manufacturing, Engineering, or a related discipline strongly preferred.
- 7–10 years of experience supporting enterprise ERP systems, preferably within a manufacturing environment.
- At least 5 years of hands-on experience with Global Shop ERP is required.
- Proven experience leading multiple full lifecycle ERP implementations from planning through post-go-live support.
- Advanced functional and technical knowledge of Global Shop and manufacturing ERP environments.
- Strong understanding of manufacturing operations, including production, inventory, purchasing, warehouse management, and shop floor processes.
- Advanced experience writing and troubleshooting PSQL queries, as well as developing operational reports and data extracts.
- Experience troubleshooting ERP integrations and coordinating with integration partners.
- Strong understanding of ERP security, user administration, system configuration, and application support.
- Experience managing software vendors, implementation partners, and third-party consultants.
- Previous supervisory or team leadership experience is preferred.
- Proficiency with Microsoft Office 365 applications, including Excel, Word, Outlook, PowerPoint, Visio, SharePoint, and Teams.
- Familiarity with business intelligence and reporting tools such as Power BI is preferred.
- Working knowledge of project management methodologies and tools.
- Strong analytical, problem-solving, root-cause analysis, and decision-making abilities.
- Excellent project management, organizational, communication, and presentation skills.
- Ability to manage multiple priorities effectively in a fast-paced manufacturing environment.
- Strong ability to build productive relationships across business and technical teams.
- Self-motivated with a high level of ownership, accountability, and initiative.
- Ability to communicate effectively with executives, business leaders, vendors, and end users.
- Strong leadership and mentoring capabilities.
Benefits
- Competitive base salary, with actual compensation varying based on location, relevant experience, and performance.
- Eligibility for an annual incentive plan tied to business and financial performance.
- Comprehensive medical, dental, and vision coverage.
- 401(k) plan with company matching.
- Company-paid short- and long-term disability insurance.
- Generous paid time off and personal days.
- Employee wellness program supporting overall health and well-being.
- Flexible hours and alternative work arrangements, depending on role and business needs.
- Remote work opportunity within the United States.
- Opportunity to work on enterprise technology initiatives supporting multiple manufacturing operations.
- Career development and growth opportunities within a collaborative technology environment.
- Opportunity to lead major ERP implementations, process improvements, and future expansion initiatives.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
#LI-CL1
