Job Description:
Who We Are:
We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.
We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.
Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.
Cart.com Fast Facts:
- 6,000+ customers worldwide
- 1,600+ employees globally
- 17 warehouses nationwide, totaling over 10 million square feet of space
- Headquartered in Houston, TX with international offices in Mexico and Poland
Our values:
Cart.com is building a company that is committed to living out these 6 core values:
- Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
- Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
- Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
- Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
- Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
- Remember to be human: We work hard, but we leave room for the people, places and things that we love.
AI is part of how we work. It’s not doing the hiring.
We'll use AI in parts of our process and we think you should feel free to use it too — for research, prep, whatever helps. But our interviews exist to meet you, not your best AI-assisted draft. Real people make every call here. Any questions about how this works, just ask.
Remote:
This position is open to applicants or individuals who are located in or willing to move to AL, AZ, CA, CO, CT, DE, FL, GA, IL, IN, IA, KY, LA, ME, MD, MA, MI, MS, NE, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV.
The Role:
As the Senior Manager, Financial Planning & Analysis at Cart.com, you will own the economic model of the business: how shared and direct costs are assigned, what each business unit, facility, and client earns, and what that means for how we price, where we invest, and how we commit our capital. Reporting to the Director of FP&A, this role is responsible for building the fully-burdened view of our fulfillment and commerce solutions businesses and framing investment decisions for our fulfillment and executive leadership teams.
You will partner closely with Fulfillment Operations, Commercial, Technology, Accounting, and Executive Leadership teams to drive data-informed decision-making, improve network economics, and support long-term growth. This role sits at the intersection of finance and operations. Your work will inform pricing decisions, lease commitments, capital allocation, and board materials.
The ideal candidate combines strong financial acumen with deep operational curiosity and thrives in a fast-paced, high-growth environment where business partnership and analytical rigor are equally important.
What You’ll Do:
Business Unit Economics & Cost Allocation
- Build and maintain fully-burdened P&L and cost structure visibility for business units, facilities, and clients
- Rebuild the OpEx and shared corporate services allocation methodology
- Define the operational data required to support burdened reporting (e.g., labor allocations, carrier costs, throughput, capacity detail), and partner with Data and Accounting to maintain it in the reporting layer
- Support board reporting and forecasting of business unit economics
Network Economics & Capital Decisions
- Build and own the long-term network model connecting current clients, pipeline, and capacity to facility footprint decisions
- Model real estate decisions including capacity expansion, breakeven volume, and lease commitment exposure
- Evaluate automation and equipment capital through ROI and labor impact analysis
- Support network optimization through analysis of facility utilization, fixed cost absorption, and where volume is most economically served
- Contribute to presentations and analyses for executive leadership, board discussions, and investor-related activities
Forecasting & Pipeline Conversion
- Own the pipeline-to-revenue forecast from commercial fulfillment pipeline that informs planning for volume, labor, and capacity
- Partner with Customer Success and Fulfillment Operations to model churn risk
- Support client pricing, renewals, and implementation decisions with fully-burdened cost analysis undefined
Who You Are:
- A strong business partner capable of influencing decision-making across multiple levels of the organization
- A strategic thinker who enjoys translating operational complexity into financial insights
- Highly analytical with exceptional financial modeling and problem-solving capabilities
- Comfortable diving into operational data to understand the reality behind the model
- A proactive self-starter who thrives in ambiguity and rapidly changing environments
- Curious, collaborative, and focused on continuous improvement
What You’ve Done:
- 7+ years of experience in FP&A, strategic finance, corporate finance, investment banking, consulting, or related analytical roles
- Experience supporting operations-intensive businesses such as fulfillment, supply chain, logistics, manufacturing, distribution, transportation, or eCommerce
- Demonstrated success building financial models to support forecasting, scenario planning, capacity planning, and investment decisions
- Strong understanding of operational KPIs and their relationship to financial performance
- Advanced driver-based modeling skills
- Experience with planning and reporting systems such as Adaptive Planning, Anaplan, Aleph, Datarails, NetSuite, or similar tools
- Bachelor's degree in Finance, Accounting, Economics, Business, Engineering, or a related field
Nice to Haves:
- Experience with multi-site network economics
- Prior experience partnering directly with Operations and Go-to-Market leadership
- Experience evaluating capital investments, automation projects, or facility expansion initiatives
- Comfortable working with data at the source: writing SQL or equivalent to pull and validate operational data rather than waiting on an extract
- Working knowledge of dbt, Snowflake, or a modern data warehouse environment
- Familiarity with labor planning, warehouse productivity metrics, and operational performance reporting
- MBA, CFA, CPA, or other relevant advanced credential
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
#LI-CS`
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
