Senior Manager, HRBP - IT | Hybrid NY

The HR Business Partners are the culture architects for the organization and responsible for delivering human capital solutions that enable the success of our business. The Senior Manager, HRBP-IT leads and manages the full suite of talent lifecycle activity by partnering with business leaders to deliver solutions developed in concert with colleagues throughout HR. As a member of the business unit/department management team, the Senior Manager, HRBP-IT shares responsibility for achieving business goals and delivery targets.

As Senior Manager, Human Resources Business Partner (HRBP) you will support an IT function & act as a strategic advisor to technology leaders, aligning people strategy with business goals in a complex, regulated environment. This role bridges the gap between IT leadership priorities and employee experience, focusing on talent retention, organizational structure, and change management during digital transformation.

The Senior Manager, HRBP-IT role is focused on strategic partnership, organizational development, and high-level talent management to drive business results while fostering a high-performance culture and ensuring HR initiatives align with operational goals.

Seeking an experienced HR professional and subject matter expert who has broad experience across a variety of HR specialties. The Senior Manager, HRBP-IT applies HR expertise, deep knowledge of the assigned business unit, key employees, and business processes to deliver value to Healthfirst and its members. Candidate should bring intellectual curiosity and learning agility to support our IT business unit. This role requires a business-minded leader who is eager to immerse themselves and proactively seeks to understand how the IT function operates – including its systems, workflows, delivery models, and team dynamics.

The ideal candidate will ask thoughtful, probing questions to fully understand the IT organization’s structure, priorities, and challenges. In this role, you will develop deep knowledge of how technology teams operate, including resource planning & performance expectations.

Scope of Responsibilities:

• Proactively supports the delivery of all HR initiatives and processes.

• Builds a strong business relationship with the internal clients and serves as a key advisor and confidante, enabling strong management and leadership for the Department.

• Facilitates the design and implementation of 'best solutions' that fuel engagement; faster, better, cheaper processes and tools; the health of our population of members; profitable growth and our culture. 

• Actively identifies gaps, proposes & implement changes necessary to cover risks & drive performance (hi-potential; succession planning; performance calibration; corrective action; employee engagement; recognition; employee integration & development).

• Influences positive change in people management and designs and maintains the vitality of the business unit.

• Challenges the organizational structure and approach and proposes impactful change strategies and recommendations (organization design; job definition; job description; market analysis).

• Serves as a role model for the organization's culture drivers; dreams big and plans wisely; breaks down the walls; thinks critically, speaks up, and delivers with pride; inspires through trust and leads by example; is unstoppable.

• Partners with senior business leaders to develop people strategies to meet operational goals. Engages appropriate HR Centers of Excellence as needed to accomplish projects and programs.

• Supports a large complex business group and works across multiple business units.

• Maintains a strong curiosity mindset by continuously learning about the organization, leadership styles, and evolving HR best practices – both within technology & across the broader HR landscape to bring fresh perspectives and informed solutions to the business.

• Travel to our Lake Mary, FL office 1-2 times per year.

• Other duties as assigned.

Minimum Qualifications:

• This is a hybrid position which requires reporting to our 100 Church Street, NYC office 3 days per week (Tuesdays, Wednesdays & Thursdays).

• Must hold a Bachelor's degree from an accredited institution.

• Must have previous work experience as an HR Business Partner in corporate Human Resources setting with strong subject matter expertise in 4 or more of the following core areas: HR Generalist; Compensation; Benefits; Rewards & Recognition; Healthcare Management; Organization Design; Learning & Development; Performance Management; Leadership Development; Recruiting; Talent Sourcing; Employee Engagement; Employee Relations; Succession Planning.

• Must have proven work experience supporting technology, digital, product, IT, or data driven teams.

• Prior experience partnering in environments undergoing digital transformation or system/platform implementation.

• Proven effective in developing trust and building partnerships at the division/business unit level.

• Critical thinker with demonstrated analytical and problem-solving skills.

• Prior experience working in an agile environment.

• Proven written, verbal and presentation skills.

• Strong project management and change management skills.

• Conversant with Labor Law and knowledgeable about marketplace HR trends.

Preferred Qualifications:

• Working knowledge of using data, dashboards, and metrics to inform conversations and decisions.

• Previous experience in partnering with workforce trends related to technology environments (agile teams, change management, transformation, etc.)

• Interest in how AI, automation, and emerging technologies impact people, work, and organizational design.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.  HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services,  LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst.  Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

• Greater New York City Area (NY, NJ, CT residents): $122,900 - $188,020

• All Other Locations (within approved locations): $105,100 - $160,480

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.