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Kitchener, Ontario, Canada
Remote only
Job Description:
Title: Senior Manager, Insights & Analytics
Team: Insights & Analytics – Phreesia Network Solutions
Location: Canada Remote (ET and CT regions as priority)
Travel Expectation: This role includes periodic travel into the U.S., primarily to New York City/ tristate area, for client meetings & presentations (~20–25% overall)
Why This Role Exists
At Phreesia, we’re transforming how life sciences brands connect with patients and healthcare providers at the point of care. Every day, millions of patients engage with our platform, creating meaningful opportunities to deliver personalized, data-driven experiences that improve engagement and outcomes. We’re looking for a Senior Manager, Insights & Analytics to help shape the future of patient engagement through data, strategy, and storytelling. In this highly collaborative and client-facing role, you’ll turn complex datasets into actionable insights that guide campaign strategy, optimize performance, and demonstrate measurable value to agency and brand partners.
This role is ideal for someone who thrives at the intersection of media analytics, healthcare, and client strategy, and who enjoys translating data into impactful business decisions.
What You’ll Spend Your Time Doing
Serve as a strategic analytics partner. You’ll function as a trusted consultant for internal and external stakeholders, translating data into meaningful strategic recommendations that support client goals and business growth.
Become a subject matter expert. You’ll develop deep expertise across assigned therapeutic areas and enterprise accounts, connecting patient engagement insights to brand priorities and campaign objectives.
Drive audience strategy and forecasting. You’ll support audience definition, prioritization, and forecasting efforts that help optimize campaign targeting and execution across multiple disease areas.
Support campaign measurement and storytelling. You’ll manage campaign reporting, measurement, and insights generation — building compelling client-facing narratives that clearly communicate performance and impact.
Partner cross-functionally to unlock insights. You’ll collaborate closely with teams across Client Experience, Data Science, Clinical, Content Strategy, Product, and other internal stakeholders to collect, analyze, and interpret data across the Phreesia network.
Contribute to strategic initiatives and innovation. You’ll support new market development efforts, thought leadership projects, process optimization initiatives, and the development of innovative analytics approaches alongside Analytics & Insights leadership.
Develop meaningful measurement collateral. You’ll create and support materials such as market landscape insights, media insights, ROI analyses, benchmarking reports, case studies, and audience research using internal, third-party, and secondary data sources.
Lead and mentor team members. You’ll contribute individually while also managing and supporting the development of 2–3 junior team members.
What Makes You a Great Fit
You don’t need to check every box — but this role will feel energizing if you:
Have experience in analytics, media analytics, consulting, pharma, or healthcare environments
Have a strong interest in developing subject matter expertise within healthcare and patient engagement
Bring a consultative mindset and enjoy partnering with clients and cross-functional teams
Think strategically and know how to use data to guide bigger-picture decision
Enjoy finding creative solutions to complex problems and working through ambiguity
Are intellectually curious and motivated to dig into data to uncover meaningful insights
Are a highly organized, detail-oriented self-starter who thrives in collaborative environments
Feel comfortable backing up recommendations and opinions with data
Bring passion, energy, and a drive to continuously improve and grow
We Do Have A Few Requirements To Check
Bachelor’s degree required
5+ years of experience in media analytics or analytics roles, preferably within agency, consulting, healthcare, or pharma environments
Pharma or healthcare industry experience required
Experience in client-facing roles with responsibility for presenting insights, campaign performance, or strategic recommendations to external stakeholders preferred
Ability and willingness to travel periodically into the United States for in-person client meetings and team collaboration, primarily in New York City and the tristate area required
Project management experience and/or experience leading projects end-to-end preferred
Where You’ll Work
Phreesia is a fully remote company. Candidates located in Canada specifically in Eastern Time (ET) and Central Time (CT) regions are given priority in the hiring process.
Compensation & Rewards
Base Salary: $125,000–$140,000 CAD, depending on qualifications
A comprehensive Total Rewards package designed to support your whole life — not just your work.
If you’re excited by the idea of shaping meaningful healthcare experiences — and want a role where your ideas, relationships, and creativity truly matter — we’d love to meet you.
Disclosure: This posting is to fill an existing vacancy.
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
Top-rated Employee Benefits:
Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
Top of market rewards: Competitive compensation
Take time when you need time: Flexible PTO + company holidays
Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
Care about your families: Generous top-up for parental leave benefits
Support personal development: Continuing education and professional certification reimbursement
Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
Giveback to community: Local in-person volunteer events, and give back programs to our communities.
Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
Diversity and inclusive environment: At Phreesia, all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs) which bring together individuals from a wide range of backgrounds, experiences and perspectives, and seek to foster a sense of shared community and empowerment for employees who share a common social identity, such as gender, race, ethnicity, and sexual orientation.
Opportunity to join an Employee Resource Group. Learn more here: https://www.phreesia.com/workforce/
Disclosure: Phreesia uses certain automated tools, including artificial intelligence, to support the assessment of applicants for this position.
We strive to provide a diverse and inclusive environment and are an equal opportunity employer.