Senior Manager, Internal Communications

Accountabilities

• Own and evolve internal communications strategies and roadmaps for assigned business functions, ensuring alignment with organizational objectives and priorities.

• Advise senior executives and functional leaders on complex, sensitive, and high-impact communications, including organizational change, strategic initiatives, and leadership priorities.

• Translate technical, operational, and business information into clear, engaging communications that strengthen employee understanding, trust, transparency, and organizational alignment.

• Lead communications planning for major initiatives, determining appropriate audiences, messaging, timing, sequencing, and channels.

• Develop executive communications materials, including leadership presentations, talking points, videos, employee updates, and other strategic content.

• Coach senior leaders on effective communication practices and engagement approaches for diverse employee audiences.

• Directly manage, mentor, and develop junior communications staff by setting priorities, delegating work, providing feedback, and supporting professional growth.

• Oversee the quality, consistency, and timely delivery of communications projects while balancing competing stakeholder needs and team resources.

• Lead internal communications operations and governance, establishing and improving standards, editorial processes, workflows, channel strategies, and communication practices.

• Manage enterprise communication channels, including intranet platforms, email, and other employee-facing tools, alongside editorial calendars aligned with business priorities.

• Establish and monitor measures of communication effectiveness, using analytics, employee feedback, and organizational insights to assess engagement and message comprehension.

• Translate performance data and emerging communication trends into actionable recommendations for leadership and continuously improve communication strategies and employee experiences.

• Collaborate across functions to strengthen partnerships, anticipate communication risks, and identify opportunities to improve organizational effectiveness.

Requirements:

• At least 10 years of experience in internal or corporate communications, preferably within complex, matrixed organizations; experience in government, defense, or another highly regulated environment is an advantage.

• At least 3 years of direct people management experience, including setting priorities, managing workflows, providing performance feedback, and developing team members.

• Bachelor’s degree in Communications, Business, Marketing, Public Relations, English, Journalism, or a related field, or equivalent professional experience.

• Proven ability to serve as a strategic communications advisor to senior leaders, influence decisions, and apply sound business judgment.

• Strong business acumen and the ability to understand complex technical, operational, and organizational issues and translate them into effective communications strategies.

• Demonstrated experience leading communications for major organizational initiatives, business transformations, and change management programs.

• Exceptional written and verbal communication skills, with the ability to develop clear, compelling messaging for diverse and global audiences.

• Strong leadership, coaching, and talent development skills, with a commitment to building team capabilities and fostering accountability.

• Experience developing or improving communications governance, operating models, editorial processes, and enterprise communication channels.

• Familiarity with communications analytics, employee feedback mechanisms, and measurement frameworks to evaluate impact and guide decision-making.

• Excellent stakeholder management and influencing skills, including the ability to lead cross-functional initiatives without direct authority.

• High degree of autonomy, sound judgment, and the ability to navigate ambiguity, manage competing priorities, and take ownership of outcomes.

• Strong executive presence and the ability to establish credibility and build productive relationships with senior leaders.

• Collaborative, growth-oriented leadership style and a continuous-improvement mindset.

• Willingness and ability to travel up to 10% as business needs require.

• Ability to work remotely within the United States, excluding North Dakota, Vermont, and Rhode Island, or from Carlsbad, California.

Benefits:

• Annual base salary of $133,000–$210,000, depending on experience, skills, and work location.

• For eligible positions based in the San Jose area, the San Francisco Bay Area, and the New York City metropolitan area, an annual base salary range of $165,000–$248,000.

• Potential additional cash or stock incentives as part of the overall compensation package.

• Comprehensive benefits covering medical care, financial well-being, and other employee needs.

• Health and wellness benefits designed to support overall well-being.

• Remote work flexibility for eligible locations, with the option to work from Carlsbad, California.

• Opportunities to lead strategic communications initiatives, partner with senior executives, and influence organizational priorities.

• Professional development and team leadership opportunities in a complex, cross-functional environment.