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Jersey City, New Jersey, United States
Hybrid
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Medical Affairs Operations based in the United States.
We are seeking an experienced and proactive operations leader to support Medical Affairs leadership and drive the successful execution of strategic departmental priorities. Acting as a key operational partner to the Executive Director of Medical Affairs, you will coordinate complex projects, facilitate cross-functional collaboration, and improve the systems and processes that support the function. You will work closely with teams across research, clinical sciences, HEOR, and other areas to keep initiatives aligned and moving forward. The role combines project management, stakeholder engagement, operational improvement, and technology adoption in a dynamic biotechnology environment. This position is available on a hybrid basis in Jersey City, New Jersey, or remotely from the U.S. East Coast.
Leadership and project management support: Partner with Medical Affairs leadership to translate departmental priorities into actionable plans and coordinate initiatives from initial concept through execution, results, and final readout.
Departmental planning: Support leadership meetings and planning activities by developing agendas, preparing materials, documenting decisions, and following up on actions and commitments.
Project tracking and reporting: Develop and maintain dashboards, reporting tools, and leadership updates that provide visibility into initiatives, milestones, risks, and progress.
Cross-functional coordination: Facilitate collaboration between Medical Affairs and teams such as Preclinical Research, Clinical Sciences, and HEOR, identifying dependencies, competing priorities, and execution challenges.
Stakeholder engagement: Coordinate cross-functional meetings, prepare agendas with relevant stakeholders, document decisions and action items, and support timely follow-through.
Relationship building: Develop strong working relationships across departments and encourage a collaborative, solutions-oriented approach to shared priorities.
Operational excellence: Identify opportunities to streamline workflows, improve efficiency, strengthen execution, and enhance information sharing across Medical Affairs and its partners.
Tools and technology: Support the evaluation, implementation, and adoption of new tools, technologies, and operational approaches, including Veeva platforms, medical website capabilities, AI-enabled tools, and other digital solutions.
Process development: Help create and implement Medical Affairs SOPs, workflows, and operational processes in partnership with functional owners.
Continuous improvement: Gather stakeholder feedback, assess the effectiveness of processes and tools, and implement practical improvements to address operational challenges.
Conference planning: Coordinate Medical Affairs conference logistics, including medical booths, vendors, meeting schedules, and interactions with Key Opinion Leaders (KOLs).
Insights integration: Support the development and implementation of approaches for collecting, organizing, and integrating insights across the organization.
External partner coordination: Coordinate with external vendors, agencies, and service providers to support the timely delivery of Medical Affairs activities.
Education: Bachelor's degree in life sciences, business administration, healthcare administration, or a related field.
Industry experience: At least 5 years of experience in the pharmaceutical, biotechnology, or healthcare industry, including project management, operations, or cross-functional program coordination.
Project management: Demonstrated ability to coordinate complex projects involving multiple stakeholders, competing priorities, and deadlines.
Operational reporting: Experience developing and maintaining project plans, dashboards, reporting tools, and other systems for tracking progress.
Organization and problem-solving: Strong organizational skills, with the ability to anticipate needs, identify challenges, and develop practical solutions.
Stakeholder management: Excellent interpersonal and relationship-building skills, including the ability to influence without authority, secure stakeholder buy-in, and foster collaboration across diverse teams.
Communication: Strong written and verbal communication skills, including meeting facilitation, information synthesis, and communication with stakeholders at different organizational levels.
Autonomy and initiative: Ability to work independently, take ownership, and support successful project delivery in a dynamic environment.
Technical skills: Proficiency with Microsoft Office and common project management and collaboration tools.
Preferred qualifications:
Experience in pharmaceutical or biotechnology Medical Affairs operations.
Background supporting senior leadership through project coordination, operational planning, or chief-of-staff-style responsibilities.
Familiarity with Medical Affairs activities such as scientific communications, medical information, medical education, congress planning, and field medical operations.
Experience coordinating cross-functional initiatives involving Medical Affairs, Clinical Development, or other pharmaceutical functions.
Experience supporting the implementation of digital tools, technology platforms, automation, or AI-enabled solutions.
Experience coordinating medical conference logistics, external vendors, or cross-functional stakeholder meetings.
Familiarity with pharmaceutical industry compliance requirements and cross-functional collaboration.
Experience supporting product launch preparation or the operational development of a growing organization.
Project management certification or formal project management training.
Salary: Annual base salary range of $170,000–$220,000 USD.
Additional compensation: Permanent hires are eligible for a discretionary bonus and equity, alongside base salary.
Time off and flexibility: Flexible working arrangements and generous time off.
Family support: Parental and reproductive support benefits.
Healthcare: Health and medical benefits.
Well-being: Mental health and wellness support.
Financial well-being: Financial health resources and benefits.
