Who We Are
Mission Telecom is a 501(c)(4) nonprofit wireless broadband provider and grantmaking foundation. We partner with nonprofits, schools, and libraries to close the digital divide through reliable, affordable wireless broadband and connected devices, and through Mission Telecom Giving, we fund social impact organizations working to advance equity and justice. Our grantmaking focuses on multiracial democracy, movement infrastructure and innovation, and telecom justice, including broadband affordability policy.
About the Role
The Senior Manager of Growth Marketing and Communications leads two connected mandates. For our broadband program, you will build a repeatable B2B marketing engine that generates qualified demand and drives revenue growth. For Mission Telecom Giving, our grantmaking program, you will build the public communications and thought-leadership platform. We expect about 75% of your time on broadband and 25% on Giving.
This role reports jointly to Mission Telecom's Executive Director and the Executive Director of Mission Telecom Giving. It is a hands-on leadership role: you will set strategy, run campaigns, work directly with our partnerships team, manage specialized partners when needed, and use data to keep improving results. The Giving work is supported by a communications consulting firm that knows the grants program.
The broadband work centers on six core growth programs: targeted email and nurture; sales-aligned outbound and account-based marketing; website, SEO, and conversion optimization; associations, cooperatives, and strategic partners; webinars and targeted conferences; and customer expansion and referrals.
Case studies, LinkedIn, paid search, retargeting, PR, direct mail, and selective sponsorships support these programs rather than run on their own. If you want to build a marketing system from the ground up instead of inheriting one, this role is for you.
Key Responsibilities
Mission Telecom Broadband Program (75% of time)
Demand Generation and Campaigns
- Build and manage an always-on demand generation engine around our priority products and offers, including hotspots, fixed wireless, mobile phone service, connected devices, and savings opportunities.
- Launch meaningful campaigns each month with clear audiences, offers, conversion paths, and measurement.
- Test messaging, offers, channels, audiences, and creative on an ongoing basis, and scale what works.
Account-Based Marketing and Sales Alignment
- Build targeted account-based marketing programs for high-value organizations, including school districts, library systems, nonprofits, and other eligible organizations.
- Develop target-account lists, identify key decision-makers, and coordinate marketing touches with sales outreach.
- Partner with sales to align on priority accounts, lead quality, qualification criteria, follow-up processes, and pipeline goals.
- Create multi-channel account programs using email, content, webinars, events, digital advertising, direct mail, and sales engagement.
Email, Nurture, and Lifecycle Marketing
- Develop segmented email and nurture programs that convert inbound leads, move prospects toward purchase, and reactivate older leads and customers.
- Build lifecycle campaigns that drive cross-sell, expansion, referrals, and additional lines of service, improving engagement and conversion based on performance.
Website and Conversion Optimization
- Own the marketing contribution to website conversion, including landing pages, product and vertical pages, messaging, calls to action, forms, value propositions, and conversion paths.
- Develop product-by-vertical content that addresses prospect needs.
- Use analytics and experimentation to improve qualified-lead conversion and lead quality.
Sales Enablement
- Equip sales with practical, current tools, including case studies, one-pagers, comparison sheets, presentations, email templates, proposal content, customer proof, and objection-handling resources.
- Turn customer outcomes, savings, and product advantages into sales stories and assets tied to priority opportunities.
Content, Events, and Thought Leadership
- Develop content that supports demand generation, including customer stories, webinars, guides, newsletters, educational resources, thought leadership, and quantified customer proof.
- Turn conferences, sponsorships, and webinars into measurable pipeline through coordinated pre-event targeting, engagement, and post-event follow-up with sales.
Marketing Operations and Analytics
- Own marketing operations across lead routing, automation, segmentation, attribution, CRM discipline, funnel definitions, dashboards, and reporting, in alignment with sales.
- Measure performance across the funnel and identify conversion gaps.
- Report on marketing-sourced pipeline and revenue, marketing-influenced revenue, acquisition cost, conversion rates, and marketing ROI.
Paid Acquisition
- Manage targeted paid acquisition across channels such as Google Search, LinkedIn, retargeting, and affiliate marketing, prioritizing high-intent audiences and target accounts over broad awareness.
- Set clear performance benchmarks, optimize campaigns, and scale spending where pipeline and ROI can be shown.
Agency and Vendor Management
- Manage external agencies, consultants, and vendors supporting website development, creative and design, public relations, paid media, SEO/AEO, content, and other specialized marketing work within an approved annual budget.
- Set clear scopes, priorities, timelines, budgets, and performance expectations for external partners.
- Coordinate partner work across internal teams and hold vendors accountable for quality, results, and return on investment.
Mission Telecom Giving Communications (25% of time)
Communications Strategy
- Own Giving's editorial calendar and work with external vendors supporting writing, design, PR, and other communications needs.
- Set and report against measurable communications goals, including earned media, thought-leadership placements, website and email engagement, social reach, partner amplification, audience growth, and visibility with priority philanthropy and policy audiences.
- Develop and maintain a rapid-response protocol for reputational or political developments touching our issue areas.
- Support board communications for Mission Telecom Giving, including board updates and materials prepared with the Executive Director of Mission Telecom Giving.
Thought Leadership and Content
- Support Mission Telecom Giving's thought leadership and social media across our grantmaking pillars: multiracial democracy, movement infrastructure and innovation, and telecom justice.
- Produce public-facing work such as reports, articles, op-eds, social media, and email.
- Translate grantmaking insights, portfolio outcomes, and policy and sector developments into compelling narratives, such as annual reports, for philanthropic, policy, and partner audiences.
Other Responsibilities
- Perform other duties and responsibilities as assigned.
What Success Looks Like
Broadband Program
- Monthly qualified lead generation
- Growth in marketing-sourced pipeline and closed revenue
- Growth in marketing-sourced new lines of service
- Improved lead-to-opportunity and website-to-qualified-lead conversion
- Lower cost per qualified opportunity over time
- Consistent campaign execution and experimentation
- Strong CRM attribution and reporting discipline
Mission Telecom Giving
- Growth in earned media placements and thought-leadership citations in philanthropy and policy publications
- Clear influence on how peer funders and policy audiences talk about our issue areas
- Timely, high-quality board and public communications support for the Executive Director of Mission Telecom Giving
- A consistent, recognizable Mission Telecom Giving voice across channels
Targets will be refined based on baseline performance, growth in impact, annual revenue objectives, market opportunity, and available resources.
What You'll Need
- 7 or more years of progressive experience in B2B marketing, growth marketing, demand generation, or a related field, including owning a program or function end to end, from strategy and budget through results.
- A track record of generating qualified B2B pipeline and closed revenue, not only leads or awareness, with results you can measure.
- Hands-on experience with email and nurture, paid acquisition, landing pages, CRM, and marketing automation, and comfort moving between strategy and execution, including building the landing page, email sequence, dashboard, or sales asset yourself when needed.
- Experience building and running account-based marketing (ABM) programs with a sales team, including target-account lists, coordinated outreach, and shared lead definitions.
- Experience with marketing operations, attribution, full-funnel reporting, conversion optimization, and testing, and the ability to turn data into decisions.
- Strong collaboration with sales and business development teams, and a belief that lead quality matters more than lead volume.
- Experience with partner, channel, or referral marketing, such as programs run through associations or cooperatives.
- Experience with earned media and thought leadership, such as pitching reporters, placing op-eds, managing an editorial calendar, or handling rapid response.
- Strong writing across sales copy and policy-literate thought leadership, with the range to keep each voice distinct.
- Experience managing outside agencies, freelancers, technology vendors, or specialized partners within a set budget.
- Sound judgment in managing competing priorities across two reporting lines, and the discipline to focus resources on programs that produce measurable results.
- Travel up to 10% for conferences and events.
Nice to Have
- Experience marketing to K-12 school districts, libraries and library systems, nonprofits and foundations, government or public-sector organizations, or other institutional buyers.
- Experience selling into organizations with complex procurement processes.
- Experience in telecommunications, wireless, connectivity, technology, SaaS, or other recurring-revenue B2B businesses.
- Interest in philanthropy and policy, ideally touching multiracial democracy, movement infrastructure, or telecom and broadband justice, or the ability to learn quickly.
- Familiarity with E-Rate or other public funding that schools and libraries use to buy connectivity.
- Experience in foundation, philanthropy, or policy advocacy communications.
- Experience as a first or solo marketing hire who built the function from the ground up.
- Experience at a nonprofit, social enterprise, or other mission-driven organization working with a lean budget.
Compensation and Benefits
- Annual salary of $120,000 to $140,000 based on experience and qualifications
- Fully paid medical, dental, vision, short- and long-term disability, and life/AD&D insurance
- 85% of dependent coverage for medical, dental, and vision
- Partial phone and internet reimbursement
- 5% Safe Harbor contribution into a 401(k)
- Unlimited PTO plus 14 paid holidays per year
Our Culture
Mission Telecom fosters an environment of innovation, collaboration, and purpose-driven work. We align ourselves with staff, partners, and clients who are passionate about creating measurable impact and expanding access to opportunity.
How to Apply
Apply online via Mission Telecom's Greenhouse platform by October 20, 2026. Please include a cover letter and a resume that shows your experience relevant to this position.
We encourage you to include a portfolio or examples of your work, such as campaigns, landing pages, email sequences, dashboards, case studies, or published writing. Samples that show both sales copy and thought leadership are especially helpful. You can upload files with your application or include links in your resume or cover letter.
Statement from Mission Telecom
Mission Telecom is an equal opportunity employer. Mission Telecom recognizes the inherent dignity and worth of each individual as a whole. In turn, we value and respect the differences that comprise each individual, including but not limited to age, citizenship, class, color, culture, ethnicity, family status, gender identity and expression, health status or disability, income, language, national origin, partnership status, pregnancy status, race, religion, sex, and sexual orientation. We do not tolerate prejudice or discrimination. Thus, we are committed to developing inclusive, barrier-free selection processes and work environments. If contacted for an interview, please advise us of any accommodation measures which would enable you to be interviewed in a fair and equitable manner. Information related to accommodation measures will be treated in confidence. Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
