Senior Manager, Revenue Cycle Strategy

Accountabilities:

Strategic Revenue Cycle Management: Lead revenue cycle initiatives from discovery and assessment through implementation, driving measurable improvements in financial performance, operational efficiency, revenue integrity, and overall process effectiveness.
Operational Assessments and Performance Improvement: Conduct comprehensive operational reviews, workflow assessments, and root cause analyses using key performance indicators (KPIs), dashboards, and other reporting tools to identify performance gaps and high-impact improvement opportunities.
Cross-Functional Collaboration: Partner with operational leaders and stakeholders across departments to align revenue cycle strategies with enterprise objectives, departmental priorities, and broader organizational goals.
Transformation and Change Management: Design and implement change management strategies, staff training programs, remediation plans, and operational improvements that support successful adoption of new processes and sustainable transformation.
Project and Financial Performance Monitoring: Track project milestones, performance metrics, financial outcomes, and return on investment (ROI), providing data-driven recommendations to leadership to support strategic decision-making.
Executive Reporting and Communication: Develop and deliver executive-level presentations, reports, dashboards, and strategic recommendations, ensuring data accuracy, clarity, and alignment with business priorities.
Compliance and Technology Optimization: Support audit readiness, regulatory compliance activities, technology adoption, and system enhancements that strengthen revenue cycle performance and operational reliability.
Team Leadership and Development: Recruit, hire, coach, and develop team members while establishing clear expectations, promoting accountability, and fostering a collaborative culture focused on performance excellence.
Project Leadership and Organizational Influence: Lead cross-functional project teams, facilitate stakeholder engagement, and influence organizational change across multiple departments to ensure successful execution of strategic initiatives.
Performance and Relationship Management: Ensure team objectives and established performance targets are achieved while maintaining productive relationships with internal stakeholders and operational partners.
Requirements:
Education: Bachelor's degree in Health Administration, Business, Finance, or a related discipline. Equivalent professional experience may be considered in place of a degree.
Professional Experience: At least five years of experience in revenue cycle management, healthcare operations, healthcare consulting, or a closely related field.
Leadership Experience: At least two years of experience in a leadership, supervisory, or team lead capacity, with demonstrated ability to guide teams and coordinate cross-functional initiatives.
Revenue Cycle Expertise: Strong knowledge of healthcare revenue cycle operations, financial performance improvement, revenue integrity, collections, denial prevention, and operational optimization.
Analytical and Problem-Solving Skills: Demonstrated ability to evaluate complex operational challenges, conduct root cause analyses, interpret performance metrics, and develop actionable, data-driven solutions.
Project and Change Management: Strong project management capabilities, including planning, implementation, milestone tracking, stakeholder coordination, and the execution of sustainable process improvements.
Data and Reporting Tools: Experience using analytical and reporting tools such as Microsoft Excel, Tableau, and Power BI to monitor performance, identify trends, and communicate insights.
Healthcare Technology Knowledge: Working knowledge of electronic health record (EHR) systems, with experience using Epic considered an advantage.
Communication and Stakeholder Management: Excellent written and verbal communication, presentation, facilitation, and interpersonal skills, with the ability to influence stakeholders and collaborate effectively across organizational levels.
Leadership and Collaboration: Proven ability to motivate team members, manage competing priorities, build productive working relationships, and foster a culture of accountability and continuous improvement.
Preferred Qualifications: A master's degree and relevant professional certifications, such as Certified Revenue Cycle Representative (CRCR), Certified Healthcare Financial Professional (CHFP), Certified Public Accountant (CPA), Lean Six Sigma, or Project Management Professional (PMP), are preferred.
Benefits:
Competitive Compensation: Published hourly pay range of approximately $52.37 to $87.45, depending on professional experience, qualifications, and work location.
Remote Work Flexibility: Nationwide remote position within the United States, offering the flexibility to work remotely.
Comprehensive Benefits Package: Access to a comprehensive employee benefits program. Specific coverage details and eligibility are determined by the employer.
Leadership Opportunities: The opportunity to lead strategic initiatives, influence enterprise-wide operational improvements, and contribute to long-term organizational performance.
Professional Development: Opportunities to strengthen expertise in healthcare finance, revenue cycle strategy, project management, and operational transformation.
Cross-Functional Collaboration: The opportunity to work with diverse healthcare professionals and operational leaders on high-impact initiatives.
Mission-Driven Environment: The opportunity to contribute to the financial sustainability and operational effectiveness of a healthcare organization focused on improving patient outcomes.
Equal Employment Opportunity: A commitment to equal employment opportunities.