Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Smarsh is looking for a Senior Manager of Sales Strategy & Operations to own Sales Ops for our International and Channel segments — two of our most complex, nascent, and highest-growth-opportunity segments. You'll own the full Sales Ops stack end to end, and you'll do it with a team: two direct reports from day one, with room to grow as these segments scale.
This role requires real autonomy. You'll partner with the VP of Channel Sales (US-based) and the VP of International Sales (UK-based), which means operating comfortably across time zones and building trust with a US-based leadership culture while representing the realities of international and partner-led selling. The ideal candidate is as comfortable setting multi-quarter strategy as they are rolling up their sleeves to build, fix and analyze.
How will you contribute?
What will you bring?
Required Qualifications
- 7+ years of experience in Sales Operations, Revenue Operations, or a closely related GTM function, ideally in B2B SaaS, including 3+ years as a people manager.
- Experience supporting international and/or channel/partner sales motions, including the added complexity of multi-region or partner-led selling.
- Deep, hands-on experience with Salesforce or a comparable CRM, including reporting and dashboard build.
- Strong analytical skills — comfortable building models and pipeline/forecast analysis independently.
- Demonstrated ability to operate autonomously and partner effectively with US-based stakeholders and time zones.
- Experience partnering with VP-level stakeholders and driving alignment without direct authority.
Preferred Qualifications
- Experience designing channel/partner incentive structures or deal registration processes.
- Experience with multi-currency or cross-border reporting and compliance considerations.
- Background in management consulting or investment banking, particularly with an MBA.
What do we offer?
- Private Health Insurance
- Enhanced Assistance Program
- Employee Dental Plan
- Group Life Assurance (GLA)
- Wellness Reimbursement
- Pension employer match
- Internet Allowance
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
