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New York, New York, United States
Hybrid
Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your Impact on Our Mission
Our Talent Acquisition team finds and hires the people who help Zocdoc give power to the patient. Talent Operations is the engine behind that work - the systems, data, and processes that let recruiters spend their time on people, not on process. We're building this function from the ground up, and this role will be at the center of it.
We're looking for a Senior Manager, Talent Operations to build our talent operations function from scratch. You've done this before - you know what it takes to go from "recruiters cobbling together workarounds" to an operational backbone: clean tooling, documented process, and metrics leaders actually trust.
This is a hybrid IC/manager role. Day to day, you'll be hands-on - configuring tools, building knowledge systems, standing up dashboards. You'll also lead a team of 2 Recruiting Coordinators, with the team expected to grow as the function matures.
Your day to day is…
Tooling & Systems
Knowledge Management
Data & Analytics
Process & Compliance
Team Leadership
You’ll be successful in this role if you have…
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data and internal equity. The base salary offered will depend on experience, skills, qualifications, and business needs. Certain positions are also eligible for variable pay and/or equity.
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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