Senior Manager Third Party Risk Management

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze®, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Early Warning follows a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

This position will be responsible for ensuring Early Warning’s second line of defense Operational Risk Management Program is appropriately applied through the management and execution of day-to-day functions in support of the program. Responsibilities include second-line oversight of third-party resilience to support critical business services and alignment with enterprise resilience standards and risk appetite.

Essential Functions

• Lead team of second line of defense operational risk management personnel including employee selection, training, guidance, performance management, and development to ensure the Operational Risk Management Program objectives are met.  
• Provide day-to-day management for second line operational and compliance validations and second line operational risk programs.
• Improve and enhance programs to maintain currency with changing business and regulatory requirements.
• Validate first line compliance and risk management programs and processes.
• Review and challenge first-line critical third-party resilience assessments, monitoring activities, recovery strategies, and risk acceptance decisions; escalate material concerns through established governance processes.
• Educate and assist in the establishment of process mapping standardization across the enterprise.
• Lead and facilitate Risk and Control Self-Assessments (process maps, RCMs, RCSA performance, control certifications, LOD2 reports).
• Manage and facilitate the Self-Identified Issues Process (partnering, advising, monitoring).  Monitor third-party resilience remediation plans, challenge progress and supporting evidence, and escalate overdue actions or unresolved material risks.
• Monitor third-party resilience remediation plans, challenge progress and supporting evidence, and escalate overdue actions or unresolved material risks.
• Build and maintain ORM Policies, Standards, and Procedures. Support the development and maintenance of third-party resilience requirements addressing critical vendor dependencies, contractual resilience, recovery planning, and exit strategies.
• Facilitate the execution of assigned business function’s product/operational risk assessments
• Collaborate with management in the design of key risk indicators (risk tolerance metrics). Develop and monitor third-party resilience indicators aligned with enterprise risk appetite, identifying emerging risks and adverse trends across critical third parties.
• Build rapport and relationships across the enterprise to foster the organization in the maturity of owning and managing their risk and controls.
• Educate and train employees in the company’s risk management program and policies.
• Support the production of all necessary reports to executive management and committees.
• Establish and maintain effective working relationships within the business units and departments.
• Lead other various operational risk management projects and deliver with minimal oversight from direct leadership chain. Work with all appropriate parties to identify issues with operational risk programs and processes; document and report; escalate as appropriate; and follow through to remediation.
• Maintain currency with industry and regulatory trends that impact our business to evaluate operating rules, as well as compliance and risk processes.
• Support the company’s commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and experience typically obtained through completion of a Bachelor’s Degree
• Typically, a minimum of 12 years progressive experience in audit, operational risk or other risk management functions.
• Experience with the “three lines of defense” model
• Strong understanding of compliance and risk managements frameworks
• Highly effective verbal and written communication and presentation skills with all levels of the organization
• Strong interpersonal and collaborative skills to build partnerships and alliances
• Experience in third-party risk management or operational resilience, including working knowledge of interagency third-party risk management guidance, critical service dependencies, and third-party recovery capabilities.
• Excellent problem solving skills
• Proactive self-starter
• Organized with ability to prioritize multiple tasks and achieve objectives in a fast-paced environment
• Unyielding commitment to highest professional ethics
• Background and drug screen

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Preferred Qualifications

• Risk management certification especially one related to the payments industry

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $129,000 - $161,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Early Warning Services is an affirmative action and equal opportunity employer.

#LI-AV

#Dice

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.