SWBC is seeking a talented individual to design, develop, integrate, and support enterprise mortgage technology solutions, with emphasis on ICE Encompass LOS, SQL/data development, APIs, workflow automation, reporting, and secure business applications. The role exists to provide senior-level technical expertise for complex mortgage systems, production support, vendor integrations, and technology modernization efforts that support business operations and compliance-focused execution.
Why you'll love this role:
This senior technical role gives a candidate the opportunity to build, integrate, and support mission-critical mortgage technology solutions that directly improve operational efficiency, data quality, reporting, and user experience. The position combines deep Encompass LOS expertise, SQL/data development, application development, integration, automation, and emerging technology adoption in a highly collaborative environment.
Essential duties include the following:
- Develop, enhance, and support mortgage technology solutions, with primary focus on ICE Encompass LOS and related mortgage systems.
- Design, develop, and maintain SQL Server/T-SQL objects including stored procedures, functions, views, ETL processes, and operational reporting solutions.
- Design, build, and support API-driven integrations and workflow automations across mortgage, document, servicing, vendor, and enterprise platforms.
- Develop and maintain secure, scalable business applications using modern software development practices, object-oriented design, REST APIs, JSON/XML, and .NET/C# technologies.
- Troubleshoot complex production issues, perform root-cause analysis, tune system/database performance, and coordinate timely resolution across internal teams and third-party providers.
- Support DevOps, source control, CI/CD, cloud, monitoring, operational support, and infrastructure-as-code practices for mortgage technology applications.
- Partner with business stakeholders to translate requirements into technical solutions; document design, testing, deployment, and support procedures.
- Identify and implement automation and emerging technology opportunities, including practical use of AI-assisted development tools to improve efficiency, quality, troubleshooting, and documentation.
- Performs all other duties as assigned.
Serious candidates will possess the minimum qualifications:
- Bachelor’s Degree in Computer Science, Management Information System, or related field from an accredited four-year college or university required.
- Certified Application Developer preferred.
- Minimum of ten (10) years of experience to include designing and building applications.
- Experience with mortgage origination systems, preferably ICE Encompass LOS.
- Experience with Encompass APIs, Developer Connect, Data Connect, Partner Connect, and third-party mortgage technology integrations preferred.
- Understanding of mortgage origination, servicing, document management, and vendor ecosystems.
- Advanced Microsoft SQL Server and T-SQL development skills.
- Experience developing stored procedures, functions, views, ETL processes, and enterprise reporting solutions.
- Ability to troubleshoot production issues, optimize queries, and support operational reporting.
- Understanding of database design, data modeling, and data governance principles.
- Strong knowledge of Object-Oriented Programming (OOP) and modern software development practices.
- Hands-on experience with; C#, .NET / .NET Core, JavaScript, HTML/CSS, REST APIs, JSON/XML
- Experience developing and supporting secure, maintainable business applications.
- Angular, React, and cloud platform experience preferred.
- Working knowledge of DevOps principles, GitHub Enterprise, CI/CD pipelines, AWS cloud services, Infrastructure as Code (CDK with Python), containerization, monitoring, and operational support practices.
- Experience designing and supporting system integrations and workflow automation solutions.
- Strong troubleshooting and problem-solving skills across multiple systems and platforms.
- Experience integrating mortgage, servicing, document, or vendor platforms preferred.
- Experience using AI-assisted development tools such as GitHub Copilot, Claude, or similar technologies to improve development efficiency, code quality, troubleshooting, and documentation.
- Experience identifying and implementing automation opportunities that streamline business processes, enhance reporting, and improve operational effectiveness.
- Familiarity with AI-enabled solutions, API-driven automation, and emerging technologies that support business and technology objectives.
- Demonstrated willingness to learn and adopt new technologies to improve productivity and deliver business value.
- Understanding of AI-related concepts and practical business applications preferred.
- Ability to translate business requirements into technical solutions.
- Strong analytical, communication, and documentation skills.
- Commitment to continuous learning and adoption of emerging technologies.
- Ability to work independently and collaboratively in a fast-paced environment.
- Excellent verbal and written communication skills.
- Excellent attention to detail and time-management skills.
- Excellent analytical thinking and problem solving skills.
- Able to program in languages such as C#, Hypertext Markup Language, PowerShell, Java (J2EE) etc.
- Able to sit for long periods of time performing sedentary activities.
- Able to stand, stoop, and kneel to file for long periods of time.
- Able to push, pull, and lift up to 20 lbs. of files, supplies, documents, or other related items.
SWBC offers*:
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program
*Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.
