This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Network Engineer based in India.
This is a senior-level opportunity supporting complex network and security environments for high-profile clients in a global IT services setting.
You will take ownership of network design, implementation, troubleshooting, and day-to-day support across enterprise and data center infrastructures.
The role combines advanced Cisco networking with Palo Alto security expertise, covering routing, switching, VPN, WAN, firewalling, and network resilience.
You will contribute to both business-as-usual operations and strategic infrastructure projects, including upgrades, expansions, relocations, and disaster recovery initiatives.
Strong technical judgment and a client-focused mindset are essential, particularly when handling sensitive incidents and high-priority escalations.
You will also collaborate with peers and other business units, sharing technical knowledge and helping maintain high standards across the network environment.
Accountabilities
- Design and implement complex network solutions for new client sites, relocations, infrastructure upgrades, network expansions, and disaster recovery environments, with Cisco technologies central to core networking requirements.
- Support the design, configuration, and maintenance of global network and data center environments, documenting architectures and sharing technical knowledge with peers.
- Manage Layer 2 and Layer 3 networking, including spanning tree, VTP, VLANs, physical connectivity, QoS, PoE, NTP, DHCP, and related network control protocols.
- Configure and support network management and security protocols, including CDP, FTP, TFTP, SNMP, SSH, HTTPS, and AAA.
- Provide Tier 3 support for complex network and data communication incidents involving private and internet circuits, routing, VPN connectivity, WAN optimization, hardware, and third-party vendor connections.
- Configure and troubleshoot IPSec VPN tunnels and advanced routing protocols including OSPF, EIGRP, and BGP.
- Work with Cisco and Palo Alto technologies to maintain secure, reliable, and high-performing network infrastructures.
- Investigate complex networking issues, evaluate alternative solutions, and apply sound technical judgment to resolve incidents efficiently.
- Prioritize urgent and highly sensitive client requirements while setting realistic expectations and maintaining a high standard of service.
- Balance business-as-usual support with project delivery, ensuring activities are accurately documented for operational and client billing purposes.
- Participate in an on-call rotation approximately once every 10 weeks and manage escalations from other business units.
- Contribute to operational efficiency, quality control, technical documentation, and knowledge-sharing initiatives.
Requirements
- 7–10 years of relevant IT experience in Cisco environments, including at least 5 years of dedicated network engineering experience.
- Bachelor’s degree in Computer Science, Electrical Engineering, or a related discipline, or equivalent hands-on professional experience.
- Advanced expertise in network routing and switching, with experience designing and architecting enterprise network solutions.
- CCNP certification or an equivalent level of professional networking expertise.
- Strong practical knowledge of WAN/LAN and transport technologies, including Ethernet, SD-WAN, VPN, DMVPN, and MPLS.
- Hands-on experience with Cisco networking technologies and strong Palo Alto firewall expertise; FortiGate and Cisco ASA experience are advantageous.
- Proven experience configuring and troubleshooting routing protocols such as OSPF, EIGRP, and BGP, as well as IPSec VPNs.
- Strong understanding of data center networking and enterprise network infrastructure.
- Excellent troubleshooting and analytical skills, with the ability to investigate complex technical problems and make sound decisions under pressure.
- Experience providing Tier 3 support and working within client-facing or managed service environments.
- Financial services industry and Managed Services Provider (MSP) experience are strongly preferred.
- Strong professionalism, communication skills, customer focus, and ability to manage expectations with senior stakeholders.
- Ability to work independently while collaborating effectively with technical teams and other business units.
- Advanced proficiency with Microsoft Office and Visio for documentation, diagrams, and operational activities.
- Experience with SolarWinds Orion, Kiwi, and Syslog is an advantage.
- Willingness and ability to travel to client offices and data centers when required.
- Availability to participate in an on-call rotation.
Benefits
- Permanent employment: Full-time, long-term position.
- Remote work: Based in India with a remote working model.
- Global exposure: Opportunity to support complex network infrastructures and high-profile clients within an international IT services environment.
- Technical growth: Exposure to advanced Cisco networking, Palo Alto security, data center technologies, routing, VPN, WAN, and disaster recovery solutions.
- Senior-level visibility: Opportunity to work on high-impact infrastructure initiatives visible to senior management.
- Varied work: Combination of business-as-usual operations, Tier 3 support, network projects, infrastructure upgrades, and transformation initiatives.
- Knowledge sharing: Opportunity to collaborate with experienced network professionals and contribute to technical documentation and peer training.
- On-call rotation: Approximately one week of on-call responsibility every 10 weeks, supporting escalation management and critical client needs.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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