Senior Network Engineer - APJ-C Lead

Accountabilities:

• Design, configure, and implement complex regional network solutions supporting business growth, new application services, organic expansion, and M&A initiatives.
• Engineer solutions across enterprise networking and security technologies, including departmental and enterprise switches, routers, firewalls, VPN gateways, IP telephony, IVR, ACD, SD-WAN appliances, WAN accelerators, load balancers, and related platforms.
• Provide full operational support for regional and global network services that enable access to revenue-generating applications and critical business systems.
• Diagnose and resolve complex network incidents independently, escalating only the most challenging mission-critical issues when required.
• Apply strong technical judgment to improve network reliability, performance, security, scalability, and operational efficiency.
• Serve as a subject matter expert in at least one core networking discipline, providing guidance on complex design and support questions.
• Engage proactively with technology vendors, service providers, and partners to evaluate solutions and identify opportunities to optimize network services.
• Make effective use of vendor support contracts, internal resources, and technical expertise to resolve issues efficiently and securely.
• Plan and track engineering activities, ensuring projects, operational tasks, and technical deliverables remain organized and meet agreed deadlines.
• Maintain accurate technical documentation and update records with new configurations, findings, solutions, and operational knowledge.
• Mentor and support junior network engineers, sharing technical knowledge and helping strengthen the broader engineering team.
• Collaborate with stakeholders and management across different functions and regions to communicate technical information, project status, risks, and recommendations clearly.
• Participate in on-call support and provide additional coverage or overtime when business and operational requirements demand it.
• Contribute to continuous improvement initiatives focused on network latency reduction, performance optimization, reliability, and modern network engineering practices.

Requirements:

• 5–8 years of relevant professional experience in network engineering, infrastructure, or a closely related technical discipline.
• Bachelor’s degree in Network Engineering or a related field is required; a Master’s or postgraduate degree is preferred.
• Strong experience designing, configuring, implementing, and supporting complex enterprise or global network environments.
• Demonstrated expertise in at least one major networking discipline, with the ability to handle most design questions and complex operational challenges independently.
• Relevant professional certifications are highly valued, including Cisco Certified DevNet Professional, CCNP Security, CCNP Collaboration with two or more concentrations, and F5 or equivalent load-balancer certifications.
• Strong knowledge of modern networking technologies and techniques for reducing network latency, improving performance, and increasing service reliability.
• Experience with enterprise switching, routing, firewalls, VPN gateways, SD-WAN, load balancers, IP telephony, contact center technologies, or comparable infrastructure is preferred.
• Strong analytical and troubleshooting abilities, with excellent attention to detail and accuracy when working on complex technical environments.
• Ability to communicate technical information clearly and effectively with engineers, vendors, partners, and management at different organizational levels.
• Strong leadership and mentoring capabilities, with the confidence to take ownership, introduce ideas, make recommendations, and guide less experienced engineers.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and drive tasks through to completion.
• Comfortable working independently with minimal supervision while maintaining accountability for technical decisions and deliverables.
• Ability to remain effective under pressure when handling high workloads, incidents, tight deadlines, and business-critical network issues.
• Strong interpersonal and cross-cultural communication skills suited to collaboration within a global organization.
• Ability to quickly learn new systems, technologies, tools, and processes.
• Advanced proficiency with relevant computer systems, network management platforms, and technical applications.
• Strong professional judgment, confidentiality, integrity, and commitment to ethical and organizational standards.
• Willingness to participate in on-call rotations, work occasional non-standard hours or overtime, and travel when required.

Benefits:

• Flexible benefits: Country-specific elective benefits designed to support different lifestyles and individual needs.
• Career development: Formal leadership and professional development programs, along with access to on-demand learning opportunities.
• Well-being support: Resources and programs focused on financial, physical, and mental well-being, including seminars, events, and employee assistance resources.
• Global collaboration: Opportunity to work with colleagues, partners, vendors, and technical teams across an international organization.
• Inclusive workplace: Commitment to diversity, equity, inclusion, and equitable professional growth for employees from varied backgrounds and perspectives.
• Community engagement: Opportunities to participate in employee-led communities, business resource groups, volunteering, environmental initiatives, and social activities.
• Onboarding and networking: Structured opportunities to build connections with colleagues and expand your professional network.
• Technical growth: Exposure to complex enterprise networking, security, communications, cloud, and infrastructure technologies.
• Leadership opportunities: Ability to mentor junior engineers and contribute technical direction within a global engineering environment.
• Remote flexibility: Remote working arrangement within India, subject to business requirements.
• Meaningful impact: Direct responsibility for the reliability, performance, security, and evolution of critical network services.
• Professional environment: A collaborative setting that values ownership, innovation, continuous learning, and strong technical execution.