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Jacksonville, Florida, United States
Onsite
Job Description
We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
About the Role:
The FIS Telecommunications Team is hiring a Senior Network Engineer who is responsible for driving technical rigor, and leading complex problem solving and escalation efforts related to circuit design, provisioning, and implementation. This role supports modern, high-capacity transport solutions and emerging connectivity technologies across the global FIS network. Responsibilities span Layers 1, 2 and 3 transport, modern optical and IP based architectures, dark fiber and wavelength services, global aggregation, colocation and interconnection strategy, and wireless and satellite connectivity solutions. This includes leading initiatives to decommission legacy technologies while enabling scalable, software driven and high bandwidth network designs. The Senior Network Engineer will work closely with Data and Voice Engineering, Infrastructure Architecture, Product and Project Management, Information Security, Finance, and Data Center Operations to scope, plan, and execute large scale transport and network initiatives. The role also partners closely with Supply Chain to define telecom vendor strategy, support RFPs, evaluate carrier performance, and optimize cost structures.
About the team:
The FIS Network Team delivers enterprise and client telecommunications connectivity solutions worldwide. Our responsibilities span vendor strategy, network design, circuit provisioning, inventory management, and Telecom Expense Management (TEM). Comprised of wide area network engineers, telecommunications specialists, and expense management professionals, we oversee and optimize FIS’s global telecom portfolio. Our mission is to provide world-class, reliable, and cost-effective telecommunications services that enable business operations, support client needs, and drive connectivity excellence across the enterprise.
What You Will Be Doing:
Lead and mentor Network Circuit Engineering team members across circuit design, carrier selection, ordering, provisioning, implementation, carrier escalations, and inventory accuracy
Provide technical leadership and design expertise for large scale network initiatives requiring complex Layer 1 transport diversity, resiliency, and route analysis
Design and support modern transport solutions including high-capacity optical services, 100G wavelengths to support US and global backbone aggregation
Support SD-WAN and hybrid WAN architectures, including MPLS, carrier Ethernet, internet underlay, and secure cloud connectivity
Design and implement connectivity for cloud and interconnection services including colocation environments, cloud on ramps, and carrier neutral facilities
Lead deployment and support of wireless and alternative access technologies including LTE, private wireless, satellite-based connectivity, and emerging mobility solutions
Own carrier escalations and service delivery risk management to meet business timelines and resiliency objectives
Partner with Supply Chain on RFP development, contract discussions, vendor product strategy, and financial analysis
Drive legacy technology decommissioning efforts, including TDM retirement and migration to modern transport architectures
Ensure accurate documentation, circuit inventory, and design artifacts across inventory, ordering, and network management systems
Demonstrate a high level of professionalism, accountability, and commitment to delivering secure, resilient, and scalable network solutions on time
Required Qualifications:
5+ years of experience leading or providing senior-level support to a network provisioning or circuit engineering team
5+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience working directly with telecom carriers, including escalations and service delivery management
5+ years of experience in network operations, network engineering, or a combination of both
Experience supporting modern transport technologies including carrier Ethernet, optical wavelength services, and backbone connectivity
Proficiency with Microsoft Office tools including Excel, PowerPoint, Visio, SharePoint and Word
Experience with Ethernet based networking and transport services
Experience using mapping or route visualization tools for transport diversity analysis
Preferred Qualifications:
Strong verbal, written, and interpersonal communication skills
Proven ability to lead technical problem solving in a fast paced, highly regulated environment
Demonstrated experience coaching, mentoring, or providing technical leadership to engineering teams
Knowledge of SD-WAN, hybrid WAN, and secure connectivity architecture
Knowledge of MPLS, carrier Ethernet, and internet-based transport solutions
Experience with modern optical networking concepts including IP over DWDM and high-capacity wavelength services
Familiarity with cloud connectivity, colocation environments, and interconnection ecosystems
Understanding of wireless and satellite-based access technologies
Strong understanding of telecom vendor ecosystems, network diversity strategies, and resiliency design
Experience with circuit engineering lifecycle management including design, sourcing, deployment, testing, and documentation
Experience utilizing Calero / Verasmart TEM application
Experience utilizing Service Now
What We Offer you:
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:
Opportunities to innovate in fintech
Inclusive and diverse team atmosphere
Professional and personal development
Resources to contribute to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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