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Santa Ana, California, United States
Onsite
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.
Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.
As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.
We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.
We’re looking for a Senior Operations Transformation Project Manager who will redesign Collectors and how its operations run as it scales volume, adds sites, and brings new technology onto the floor. You will lead the company's most strategic operational initiatives, from concept through design, launch, and stable run-state. Examples include standing up new processes and workflows, integrating automation and AI-assisted capabilities into production, implementing and migrating core operating systems (ERP, WMS, grading platforms), and re-architecting how work flows across departments.
This role turns strategy into working operations. It takes an executive priority and makes it real on the floor: defining the future-state operating model, designing the process, building the implementation plan, and leading the cross-functional launch. The goal is an operation that runs at target performance and is owned by Ops from day one.
You'll report to the Director, Continuous Improvement, and work onsite at our Santa Ana, CA HQ.
Willingness to travel domestic and internationally with up to 30% travel required for this role.
Onsite Requirement:
This role requires you to be onsite in the office 5 days per week.
What You'll Do:
Strategic Initiative Leadership
Future-State Process and Operating Model Design
Implementation and Launch
Business Case and Value Realization
Executive and Stakeholder Leadership
Team Leadership
Who You Are:
Required
Preferred
Salary Range:
The salary range for this position is $157,000-$185,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.
Reasons To Join Us:
Candidates must be authorized to work in the United States.
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
For New York Residents: In connection with hiring, Collectors Universe, Inc. uses an automated employment decision tool (Brighthire) to assist in evaluating candidates. Collectors Universe, Inc. began using this tool in October 2026. In accordance with NYC Local Law 144, a summary of the most recent independent bias audit of this tool is available from Brighthire . To request information about the type of data collected, its source, and our data retention policy, contact ta-operations@collectors.com.
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