Senior Partner Enablement Manager (Technical Training & Academy)

Responsibilities

Partner Training & Enablement

• Deliver training sessions on platform capabilities, integrations, automation workflows, APIs, and implementation best practices
• Support partner onboarding activities, product demonstrations, and selected pre-sales initiatives
• Help partners build confidence in deploying and supporting the platform

Academy Ownership

• Manage and improve the company’s partner training academy
• Update outdated learning materials and create new enablement content
• Coordinate with internal subject matter experts to build structured learning paths, documentation, and training videos

Documentation & Knowledge Base

• Create setup guides, implementation documentation, FAQs, SOPs, and partner resources
• Maintain a scalable self-service knowledge base for partners

Cross-Functional Collaboration

• Work closely with Product, Engineering, Sales, and Solutions teams to improve partner readiness and enablement materials
• Gather feedback from partners and internal stakeholders to continuously improve training content

Growth & Ownership

• Become a trusted enablement contact for global partners
• Continuously build expertise in AI, SaaS platforms, automation, and integrations
• Contribute to the development of long-term partner enablement strategy

 

Requirements

4–7 years of experience in Partner Enablement, Customer Success, Pre-Sales, Technical Training, Implementation, or similar roles
Experience with APIs, integrations, technical onboarding, or software implementation
Strong presentation and communication skills in English
Experience creating training materials, SOPs, documentation, or knowledge bases
Good understanding of SaaS platforms, automation technologies, AI tools, or enterprise software
Strong organizational skills with the ability to manage multiple priorities
Professional proficiency in English required; German and/or French is a strong plus

What We Offer

Opportunity to join a fast-growing technology company in the AI and automation space
High ownership and autonomy with strong visibility across the organization
Collaborative international team environment
Career growth opportunities within a global partner-facing function
Exposure to enterprise-level implementations and emerging technologies