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Greater London, England, United Kingdom
Hybrid
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
The Partner Engineering team’s vision is to establish Roku as the preferred platform of choice for our partners (media companies) to distribute and monetize their content globally. The Partner Engineering team’s mission is to be the technical advocate and point of contact for the Partner’s Engineering organization within Roku to help them deliver the best content viewing experience globally for the Roku user community. On a day-to-day basis, we work with engineers from partners organization to help them develop, test, certify, and launch partners direct-to-consumer (DTC) apps in compliance with the Roku platform distribution agreement. We represent partners’ roadmap and technical needs by working cross-functionally with the assigned Partner Engagement Managers, product and engineering teams within Roku.
Roku's platform is live across the multiple European countries, and our European footprint is growing — through Roku TV licensing partners, through our own streaming hardware, and through the local broadcasters and streaming services that make the platform worth owning in each market.
You will be the senior engineer for our European partners: the person who makes their apps fast, stable and certifiable on Roku, who represents their technical constraints to our platform and OS teams, and who makes each new market launch a technical success rather than a scramble.
You will be the engineer for a portfolio of European partners — public service and commercial broadcasters, subscription streaming services and pay-TV operators — working with the Partner Engineering team in San Jose and with the Partner Engagement Manager in London who owns those partners’ relationships. You will debug crashes, memory and launch-time issues, diagnose partner-reported streaming problems, and give your partners hands-on support through Roku certification.
How you’ll work with the Partner Engagement Manager. The Partner Engagement Manager from Roku owns the partner relationship, the launch plan and timeline, partner priorities, and communication during incidents. You own the technical diagnosis, the integration work, and technical sign-off on certification and launch readiness, working engineer to engineer with the partner’s technical team. When something breaks, the Partner Engagement Manager coordinates the response and keeps the partner informed; you find the root cause and the path to a fix.
Level: Senior individual contributor, with no direct reports.
Reports to: Director, Partner Engineering, based in San Jose.
Location and work arrangement: London, UK, in the office Monday to Thursday, with flexible Fridays. Travel within Europe up to 40% of your time. Regular late-afternoon calls with San Jose, whose working day starts at 4pm UK time.
On-call: For major partner launches and live events, the Partner Engagement Manager is the on-call escalation point and brings this role in for technical diagnosis, which can mean occasional work outside normal hours.
Expected impact: European partners’ apps pass certification and launch without technical surprises. Additionally, you’ll own the stability, performance and engagement metrics for your partners' apps, and keep each at or better than its benchmark: Roku's certification thresholds and the best-performing apps on the platform.
European market expansion
Core Partner Engineering
What success looks like in your first year
Required
Strongly preferred
Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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