Senior Payor Contract Analyst

We are recruiting for a mission-driven Senior Payor Contract Analyst to join our team!

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Payer Contracting

Job Summary

Under the general supervision of the Payor Contracting Director, the Senior Payor Contract Analyst is responsible for overseeing and managing commercial and Medicare Advantage payor contracts. This position serves in a provider relations and roster management capacity for both internal and external stakeholders. The Senior Payor Contract Analyst works closely with the Medical Affairs provider credentialing team, Revenue Cycle (including Hospital Physician Business Services, Coding, Patient Access, Reimbursement and other related departments), Finance department and external commercial insurance payor representatives. This position collaborates internally and externally to understand and improve provider rosters, provider data, provider configuration, claims denials, operational issues and payor contractual requirements.

Essential Functions:

• Ensures the payor contracting department possesses relevant knowledge of commercial and Medicare Advantage payor enrollment requirements and develops and maintains provider rosters issues and a mechanism for resolving enrollment issues. (5%)
• Collaborates with Medical Staff Office to collect and submit accurate information for the provider directories; updates, audits and sends provider rosters to commercial payers in compliance with payor standards. (20%)
• Develops strong relationships with internal and external customers and serves as a liaison between payors and internal departments such as Revenue Cycle, Registration, Patient Access and Medical Staff Office to resolve issues related to provider roster issues, contracting, billing, payments and registration. (25%)
• Conducts financial analyst and cost comparison for payor contract negotiations. Negotiates single case agreements to capture financial reimbursement from non-contracted entities. Supports Payor Contracting Director in contract negotiations. (40%)
• Responsible for facility credentialing (5%)
• Completes other assigned special projects and research. (5%)

Education:

• Bachelor's Degree Required or
• High School Diploma or GED and 4-6 years of experience in contract management, provider relations or provider enrollment in lieu of bachelor's degree. Required

Work Experience:

• 4-6 years in provider relations, payor contracting, provider enrollment, payor configuration or provider-facility credentialing Required

Licenses:

• EPICPA-EPIC Provider Administrator - DHHA - Denver Health and Hospital Authority

Knowledge, Skills and Abilities:

• Excellent verbal and written communication, leadership, delegation, collaboration and interpersonal skills. Strong ability to articulate complex issues to broad audience.
• Strong knowledge of commercial and Managed Medicare contracts is required. Understanding of provider data fields open/closed panel, taxonomy, hospital based, PCP, Specialist, provider directories as well as services line and CPT procedures.
• Working knowledge of billing, reimbursement and general revenue cycle management strategies.
• Excellent organizational skills, detail oriented and have a strong ability to multi-task.
• Utilizes software applications and working knowledge of the following information systems to include accessing information, updating, correcting and/ or deleting data. General knowledge related to various software applications and their capabilities. Microsoft Office applications: Word, Excel, PowerPoint and Outlook and other applications as needed.
• Ability to independently define problems and develop relative solutions, collect data, establish facts, and draw valid conclusions.

Shift

Work Type

Regular

Salary

$76,700.00 - $115,100.00 / yr

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.