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United States
Onsite
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Payroll Implementation Consultant based in the United States.
We are seeking an experienced Senior Payroll Implementation Consultant to lead the successful implementation of cloud-based Human Capital Management (HCM) solutions for new customers. In this role, you will guide clients through the configuration and deployment of payroll, HR, benefits, and time and attendance systems. You will oversee projects from initial requirements discovery through testing, training, and go-live, ensuring solutions align with each customer's business processes. Working closely with cross-functional teams, you will manage project timelines, address implementation challenges, and deliver an exceptional customer experience. You will also contribute to continuous process improvement while sharing your expertise with junior consultants. This is an opportunity to combine payroll and HR technology expertise with project leadership in a collaborative, customer-focused environment.
You will lead end-to-end HCM implementation projects, serving as a trusted functional advisor to customers while ensuring successful system configuration, deployment, and adoption.
Lead new customer implementations, ensuring employee data, payroll policies, HR processes, and system configurations are accurately established.
Assess customer requirements, identify business needs, and recommend appropriate solutions.
Plan implementation activities, allocate resources when necessary, and manage multiple projects simultaneously.
Develop and maintain project plans, coordinate implementation teams, and ensure deliverables and customer launch dates are achieved.
Collaborate with cross-functional teams to deliver integrated solutions that address all customer requirements.
Monitor implementation progress, identify potential risks, and escalate issues to maintain project timelines and customer satisfaction.
Prepare customers for independent system management by delivering comprehensive iSolved training throughout the implementation process.
Support continuous improvement initiatives by sharing feedback and recommending enhancements to implementation processes, operational efficiency, customer satisfaction, and technical capabilities.
Expand solution, customer, and industry knowledge through internal and external learning resources.
Mentor junior consultants, review their work, and support their professional development and performance.
Requirements:
You bring strong functional expertise in payroll and HCM systems, combined with hands-on software implementation experience, project management capabilities, and a customer-oriented approach.
Bachelor's degree in Human Resources, Business, Information Systems, Accounting, or a related field, or an equivalent combination of education and relevant experience.
At least 4 years of experience in HCM, payroll, HRIS, software implementation, consulting, or a related client-facing position.
Experience leading or supporting full-cycle software implementations, including requirements discovery, system configuration, data conversion or validation, testing, customer training, go-live, and post-implementation transition.
Working knowledge of payroll, time and attendance, benefits administration, HR operations, and related business processes.
Demonstrated ability to manage multiple customer projects, competing priorities, deadlines, and implementation risks with limited supervision.
Experience gathering business requirements, translating them into system configurations, and communicating technical concepts to nontechnical stakeholders.
Ability to handle confidential employee and customer information with discretion and professionalism.
Strong understanding of functional business processes and technical concepts.
Excellent organizational and time management skills, with strong attention to detail.
Excellent written and verbal communication skills, including fluency in English.
Strong interpersonal skills and the ability to collaborate effectively with customers and internal teams.
Demonstrated initiative, teamwork, and commitment to delivering an outstanding customer experience.
Previous software implementation experience, preferably in a SaaS environment.
Preferred Qualifications:
Hands-on experience implementing or administering iSolved or a comparable HCM or payroll platform.
Experience with data conversion, system integrations, reporting, or payroll parallel testing.
Previous experience mentoring junior consultants or reviewing implementation deliverables for accuracy and quality.
Relevant certifications in HCM, payroll, project management, or software implementation.
Benefits:
Annual base salary ranging from $80,000 to $108,000, depending on qualifications, experience, location, and other business-related factors.
Potential eligibility for an annual discretionary performance-based bonus.
Eight health plan options, including HMO and PPO coverage.
Dental and vision insurance.
Health Savings Account (HSA) options, potentially including employer contributions.
Employee Assistance Program (EAP).
Employer-sponsored basic life insurance and short- and long-term disability coverage.
401(k) retirement savings plan with profit-sharing opportunities and employer matching contributions.
Well-being incentives and wellness programs.
Education and professional certification assistance.
Flexible time off.
Family care leave and parental leave.
Family formation benefits.
Cell phone reimbursement.
Travel rewards.
Optional coverage, including critical illness and accident insurance, hospital indemnity insurance, legal services, long-term care, pet insurance, identity theft protection, and supplemental life and accidental death and dismemberment insurance.
A collaborative work environment that values flexibility, professional development, relationships, and work-life balance.