- Applying subject expertise in evaluating business operations and processes.
- Identifying areas where technical solutions would improve business performance.
- Consulting across business operations, providing mentorship, and contributing specialized knowledge
- Overseeing the development, testing, and implementation of technical solutions.
- Report project and subproject status and identify insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etc.
- Report details of outreach and/or operational issues to GDO Outreach Operations Lead. Report project status and identify insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etc.
- Verifying technical reference information, including user guides, training manuals, and system requirements.
- Conduct research in assigned cities across geographies to collate data from approved sources that can be used to enhance the accuracy of a global mapping platform and benefit end users.
- Problem solving, data research & validation, QC.
- Communicate the project’s geo mission to authoritative entities and engage with potential partners to share basemap data for inclusion on the platform, primarily through promotion of the Geo Data Upload (GDU) Tool, using documentation provided by the project team.
- Update information in internal planning tools and platforms as required, including logging and tracking all research, outreach, rejections, resulting submissions, etc.
- Document on project deliverables, such as # of partners contacted/onboarded, # of open data sources identified or data sets submitted/ingested, # of edits made originating from outreached sources.
- Address and resolve external partner queries associated with the project.
- Troubleshoot process and operational issues reported by authoritative data sources; ability to develop deep understanding of data formats, structures, etc.
- Manage data pipeline from receiving the data captured by partners to the creation of launch schedules ensuring highest quality of captured data as outlined in the Operational Guidelines.
- Utilize internal and third-party tools to engage with new partners and track communications.
- Perform quality control for other team members and give feedback.
- Liaise between external partners and internal stakeholder teams to convey requirements, validate data, coordinate and communicate updates about fixes/edits, etc.
