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New York, New York, United States
Hybrid
Pelago is the leading specialty substance use care provider, built on the belief that effective treatment means matching care intensity to what each member actually needs rather than defaulting to the most expensive intervention. Our programs guide members through every stage of the substance use spectrum, from unhealthy habits to active use disorders, delivering personalized treatment for tobacco, alcohol, opioid, cannabis, and stimulant use based on individual health, habits, genetics, and goals.
With Sona, our voice-first AI Mental Health Specialist, Pelago now applies that same clinically-driven model to mental health, pairing deep clinical expertise with technology to expand access without compromising care quality. We believe technology should make clinical care more precise and more human, not replace the judgment behind it.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members better manage their substance use. If you're passionate about AI and making an impact on the health of others, join us and make it happen!
We’re seeking a Senior Product Designer to join the Product team at Pelago, the AI-led, clinician-backed behavioral health clinic for substance use, mental health, and behavioral addiction care.
Every member now starts with Sona, our voice-first clinical AI, which helps assess their needs and supports them throughout their care journey under licensed clinical supervision.
In this role, you’ll shape how members experience Sona and how AI works alongside our human care team. You’ll design thoughtful, intuitive experiences across voice, mobile, and the moments where members transition between AI-powered support and clinician-led care.
You’ll own meaningful parts of the end-to-end member journey, from initial engagement and assessment through ongoing care. This is an opportunity to apply strong product design fundamentals to an emerging technology, helping define how AI can make behavioral healthcare more accessible, personalized, and supportive.
You’ll partner closely with Product, Engineering, Clinical, and Growth to translate complex member needs into simple, effective experiences. As Sona evolves, you’ll have the opportunity to influence the design principles and interaction patterns that shape the future of AI-supported care at Pelago.
Nice to have
The provided range reflects our US target salary range for this full-time position, which is part of our broader total compensation package, including incentive bonus program, stock options, comprehensive benefits, and incentive pay applicable to eligible roles. Individual pay within the range will vary based on a variety of factors like role-related experience and education, internal pay equity, and other relevant business factors. At Pelago, we are committed to an equitable and fair pay philosophy and review total compensation for our employees at least twice a year.
