Senior Product Designer

Who we are

We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group International, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.

If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

As a Senior Product designer you understand user and business needs and pain points through research to inform the design process and match with business objectives. Develop user-friendly solutions that align with the product's vision, iterating based on user feedback and work with cross-functional teams, communicate design decisions, and ensure alignment between design, user needs, and business goals  Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

Improve the experience

• Leverage advanced data tools to monitor product performance, identify areas of improvement, and implement strategic adjustments.

• Apply your deep understanding of digital products to introduce impactful changes, whether minor refinements or major enhancements, to elevate the user experience.

Drive Innovation

• Approach challenges with a forward-thinking mindset, identifying untapped opportunities and envisioning their future potential.

• Examine problems from diverse perspectives, uncovering creative and unconventional solutions to drive meaningful innovation.

Meet the customer

• Develop a deep understanding of your target audience by actively engaging with their needs, challenges, and aspirations.

• Translate customer insights into intuitive, thoughtful design solutions that address pain points and amplify positive experiences.

• Conduct thorough user research with a clear methodology, ensuring actionable insights that guide the design process.

Meet the business

• Collaborate effectively with stakeholders to define the core problem, ensuring alignment with business goals and objectives.

• Establish and refine measurable success metrics, using data-driven methods to track and assess progress.

• Articulate your design decisions with clarity and confidence, supported by comprehensive research, data, and logical reasoning.

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring

You’re someone who brings:

• Clear, confident communication (written and verbal), and the ability to breakdown complex ideas

• A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals

• Strong organisational skills and the ability to manage multiple projects without dropping the ball

• Exceptional attention to detail and a commitment to high‑quality work

• Adaptability – you stay sharp, productive and positive in fast‑moving environments

• Collaborate with cross-functional teams to gather requirements and define project objectives to deliver stelar designs

• Conduct user research to understand user needs, behaviours, and preferences to inform your designs

• Create intuitive user interfaces based on user-centered design principles.

• Iterate and refine designs based on feedback and usability testing.

• Stay updated with industry trends and continuously improve design processes.

• Knowledge in user research methodologies and techniques.

• Knowledge of data tools and how they inform better outcomes.

• Strong knowledge of user-centered design principles and best practices.

• Expertise in Figma.

• Ability to create wireframes, prototypes, and visual designs.

• Knowledge of UI animations and how to apply them in the right moment of the user journey.

• Excellent collaboration and communication skills to work effectively with cross-functional teams.

• Attention to detail and a strong sense of visual aesthetics.

• Familiarity with front-end development technologies and their impact on design.

• Ability to iterate and adapt designs based on user feedback and usability testing.

• Knowledge of industry trends and emerging technologies in UX/UI design.

• Problem-solving and critical-thinking skills to address design challenges.

• Experience creating, maintaining, and improving design systems for consistent and scalable design solutions.

Desirable skills you’ve got up your sleeve

It would be great if you also have some the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends

• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations

• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards

• Experience in developing and executing customer retention strategies

• Strategist, you know where you are going and how to address any bumps in your ride

• Technologist, you are embed in new tech and like to explore things that disrupt the current status-quo

• Systematic, your approach is thought and consistent

• Adaptable, you can navigate intricate processes, and get the best outcome withing possibility

• Attention to detail, your eyes see in pixels

• Efficiency, you have a mindset to kill all repetitive tasks that take your time

• Curious, you like to explore and discover new things that can be of benefit to yourself/tasks

• Generalist, you’ve had you fair share of exploring so you are familiar with many of the steps that take to create great digital products

• Empathy for all stakeholders, you understand and live the expression of “getting in someone’s shoes”

• Innovative, for you there is no impermeable box nor boundary

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

• Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.

• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.

• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.

Ready to feel superclass?

At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.