Senior Product Manager

As IDEXX Veterinary Software continues to grow, we’re looking for a Product Manager to join the team. In this role, you’ll take ownership of product areas within ezyVet, helping us continue to deliver premium solutions for veterinary professionals around the world.

Do you enjoy working closely with users to improve products and deliver meaningful experiences? Are you looking for your next challenge in Product Management? If so, we’d love to hear from you.

You’ll work closely with other Product Managers, Designers, and Engineering teams in a cross-functional product squad, shaping product initiatives and delivering features that create real value for our customers. There is strong opportunity in this role to take ownership, engage directly with customers, and help guide product direction.

About IDEXX Veterinary Software

IDEXX Veterinary Software is a portfolio within IDEXX focused on building technology that supports the health and wellbeing of pets, people, and livestock worldwide.

Our Auckland office is home to a global software centre of excellence, where we design and develop a range of cloud-based platforms and applications. Together, we’re building a vertical SaaS ecosystem for animal health, spanning practice management, diagnostics, payments, client engagement, analytics, and insights.

What is ezyVet?
ezyVet is our leading veterinary practice management system (PIMS). It helps veterinary practices streamline operations, improve communication with clients, reduce administrative workload, and ultimately focus more on patient care.

ezyVet is used by veterinary practices globally and plays an important role in the daily operations of busy clinics.

What you’ll be doing

• Partnering with Engineering and Product Design to define and deliver valuable product improvements

• Leading product discovery, working with customers and internal teams to identify problems worth solving

• Conducting market and user research to inform product direction and prioritisation

• Engaging regularly with veterinary customers and industry stakeholders to gather insights and feedback

• Acting as the product expert and advocate for your product area

• Owning product discovery, business cases, and feature prioritisation

• Maintaining a well-defined and prioritised product backlog

• Leading sprint planning and refinement with your engineering teams

• Supporting delivery through ongoing collaboration with engineers

• Communicating product initiatives, priorities, and updates across internal teams and stakeholders

What we’re looking for

• Proven experience managing the lifecycle of evolving software products

• Experience working closely with Agile engineering teams to deliver customer-focused solutions

• Strong product discovery and problem-solving skills

• Experience conducting customer or market research to inform product decisions

• Ability to guide and support teams through iterative product development in a fast-paced environment

• Strong communication and storytelling skills, with the ability to present ideas clearly to both technical and non-technical audiences

• Experience managing multi-faceted projects or product ownership responsibilities

• A highly organised and adaptable approach, with strong attention to detail

What you can expect from us: 

• Meaningful work with real global purpose. The type of challenge that build careers  

• Continuous L&D (both internal and externally)  

• Sweet office space to collaborate - including a gym and roof top! 

• Coffee + Fruit + Food Truck Friday

• Awesome colleagues who will quickly become your second family  

• Animal friendly office 

Why IDEXX: 

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. 

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together. 

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.  

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