Want to know if this job is worth applying to?
Mumbai, Maharashtra, India
Hybrid
TITLE
Senior Product Manager
WHO WE ARE
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences.
Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you’ll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.
ABOUT VISTA
Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you’ll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.
POSITION OVERVIEW
As a Senior Product Manager, Platform Services, you will play a strategic product leadership role responsible for the market-facing, cross-product, and executive-facing dimensions of Duck Creek’s Platform Services organization. You will own the product strategy for a set of Platform Services domains—including eventing, data movement, notifications, and the developer platform—and serve as deputy for the broader Platform Services strategic layer, including market analysis, customer QBRs, cross-product planning, and launch readiness.
This is a strategy-first role. Day-to-day backlog execution is owned by dedicated product owners aligned to each domain; this role sets direction, evaluates market and competitive context, and represents Platform Services in executive and customer-facing conversations. You are expected to operate with genuine proactiveness and research instinct, not just execute a handed-down roadmap.
WHAT YOU’LL DO
WHAT SUCCESS LOOKS LIKE
Clear product strategy and direction across assigned Platform Services domains while maintaining effective partnership with product owners responsible for execution.
Market, competitive, customer, and QBR signals are proactively translated into roadmap decisions.
Cross-domain priorities and trade-offs are identified and resolved at the strategic layer.
Platform Services strategy is communicated effectively across executive, customer, technical, and product audiences.
Strong relationships with product line leaders help drive adoption of shared Platform Services solutions across the Duck Creek product suite.
Agentic AI opportunities are evaluated based on real business and developer-experience problems and translated into actionable product direction.
WHAT YOU’VE DONE
PREFERRED
Working knowledge of P&C insurance core systems (policy, billing, or claims) and carrier operational workflows.
SKILLS & CAPABILITIES
Our team is built on strong core values that guide how we work and grow together. We prioritize clear and thoughtful communication, fostering open collaboration across diverse perspectives to achieve shared goals. We approach challenges with curiosity and critical thinking, seeking creative solutions while remaining adaptable in a fast-changing environment. We take accountability for our work and outcomes, holding ourselves to high standards of integrity and professionalism. Above all, we are committed to doing the right thing—treating others with respect, embracing continuous learning, and engaging inclusively across cultures and backgrounds.
LEARN MORE
Company Website: Duck Creek Technologies | P&C Insurance Software
Life at Duck Creek & Benefits: Careers - Duck Creek
LOCATION & WAYS OF WORKING
Duck Creek is a flexible-first company, offering employees autonomy in how they manage their day-to-day work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations.
This role is aligned to a specific location, and you are expected to reside within reasonable proximity to that location. You will partner with your leader to participate in meaningful in-person moments that support team connection, collaboration, and business priorities.
At the start of your employment, your work may be performed remotely, subject to business needs and company guidelines. As our Flying Together approach continues to evolve, you may be expected to transition to a hybrid work arrangement, including working from a designated office location on a schedule determined by your leader and organizational needs.
The Company reserves the right to modify your work arrangement, including location expectations and in-person requirements, based on business needs, organizational policy, or regulatory considerations.
WHAT WE STAND FOR
Our global team values the unique perspectives each employee brings. Our success is driven by an inclusive culture where everyone can learn from one another, regardless of role or background. This collaborative approach helps us continuously improve our products, services, and systems.
Duck Creek is committed to equal opportunity for all employees and applicants, with decisions based on skills, experience, and achievements—without regard to any protected status.
We strive to lead by example in inclusion, diversity, and equity, creating an environment where employees can be their authentic selves. Our values guide us: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead.
To learn more: Duck Creek Technologies | P&C Insurance Software
AI STATEMENT
To ensure an equitable and consistent process, candidates are expected to complete all interviews based on their own knowledge and experience. The use of AI tools during interviews is not permitted.
PRIVACY NOTICE
By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data – Refer Privacy Notice.
NOTICE
Duck Creek Technologies does not accept agency resumes.
