Senior Product Manager - Agentic Banking

Accountabilities

• Own the product strategy, roadmap, and lifecycle for Agentic Banking solutions, ensuring alignment with customer needs, market opportunities, and business objectives.

• Define and execute product plans that deliver high-value, self-service capabilities for financial institutions' back-office teams.

• Develop business cases, pricing models, packaging strategies, financial forecasts, and investment recommendations for new products and enhancements.

• Monitor product adoption, performance metrics, financial results, and customer feedback to identify opportunities for continuous improvement.

• Collaborate with cross-functional teams, including Product, Engineering, Sales, Marketing, Finance, Compliance, and Operations, to coordinate product development and successful launches.

• Engage directly with customers, prospects, and industry stakeholders, serving as a subject matter expert on banking operations, back-office workflows, and agentic AI solutions.

• Communicate product vision, strategy, roadmap, and business value to executive leadership and key stakeholders.

• Use market research, data analysis, and customer insights to guide prioritization and support evidence-based product decisions.

• Contribute to the adoption of AI technologies in financial services, ensuring solutions address real operational challenges and deliver measurable business outcomes.

• Support team effectiveness through collaboration, knowledge sharing, leadership, and mentoring.

Requirements

• Typically, at least 8 years of relevant professional experience with a bachelor's degree, 6 years with a master's degree, or 3 years with a PhD; equivalent combinations of education and experience may also be considered.

• Demonstrated experience in software product management or a comparable product leadership role, including roadmap ownership and product lifecycle management.

• At least 4 years of experience in financial services or a strong understanding of banking operations, such as customer support, compliance, deposit operations, payment processing, digital banking, or lending.

• Strong understanding of product strategy, customer discovery, market analysis, commercial models, pricing, and financial forecasting.

• Familiarity with AI-powered tools and solutions, such as Claude or ChatGPT, and an understanding of how AI systems operate.

• Knowledge of agent development, token economics, AI skills design, and related concepts is an advantage.

• Strong leadership skills, including the ability to build, motivate, develop, and mentor high-performing teams.

• Excellent written, verbal, and interpersonal communication skills, with the ability to engage effectively with technical teams, business stakeholders, customers, and executives.

• Strong analytical, organizational, and problem-solving capabilities, including proficiency in Excel and data analysis.

• Ability to work independently, take initiative, manage competing priorities, and consistently deliver results.

• Fluency in written and spoken English is required.

Benefits

• Flexible work arrangements: Remote opportunities in Canada, with hybrid work options where applicable.

• Health and wellness: Competitive health insurance options and resources supporting physical and mental well-being.

• Flexible time off: Flexibility to manage personal commitments and maintain a healthy work-life balance.

• Paid parental leave: Generous parental leave for eligible new parents.

• Career development: Access to professional learning opportunities, career growth programs, mentoring, and internal mobility.

• Recognition programs: Employee peer recognition initiatives celebrating individual and team contributions.

• Community engagement: Opportunities to participate in volunteering, philanthropy, and nonprofit support programs.

• Collaborative culture: Work with multidisciplinary teams focused on innovation, customer success, and meaningful impact in financial technology.