Senior Product Manager, Digital Identity

What is the opportunity?

RBC is transforming with the mission to help every Canadian achieve their financial goals securely and confidently by making digital identity management seamless and accessible across all channels. We are launching strategic work to ensure that clients experience a consistent and secure experience across digital and advisor channels, and RBC’s full suite of services.

This includes making identity verification and secure access intuitive for clients, simplifying the process to authenticate and authorize transactions, and empowering clients with control over their data and privacy. This transformation will position RBC as the trusted leader in secure digital experiences while delivering data-driven insights to support our advisors in helping clients manage their identity and access with confidence.

As a Senior Product Manager, you will lead a delivery squad to focus on bringing enhanced digital identity capabilities to market for our clients and advisors. You will partner closely with stakeholders across the organization and industry to design an end-to-end secure client journey, establish a prioritized delivery roadmap, and lead the execution and optimization of this experience.

What will you do?

• Manage the product lifecycle of our Digital Identity platform through discovery, design, MVP release, and ongoing optimization of the end-to-end client experience

• Define and communicate a clear product vision that meets priority business and client security needs, while maintaining RBC’s market leadership

• Conduct research and discovery to understand emerging market trends, use case patterns, and client expectations around identity and secure access

• Translate product roadmap into well-defined product requirements including features, designs, user stories, and acceptance test criteria

• Partner closely with digital design, developers, QE, line-of-business partners, and Functional Risk teams to achieve the product vision through agile delivery and iterative learning

• Support and assist impactful go-to-market plans, ensuring that team members, stakeholders, and executives have what they need to launch new capabilities and drive client adoption

• Analyze client research and data to understand product performance and identify opportunities for continual improvement

• Work closely with the technical development manager to lead the product functional design process based on intimate knowledge of users, technology, and security requirements

• Represent the Digital Identity vision to stakeholders and partners, communicating strategy and demonstrating product value across diverse use cases and business units

What do you need to succeed?

Must have Skills:

• Bachelor's degree with 5+ years of Digital Product Management and ownership experience

• Demonstrated success in delivering digital capability with agile teams

• Strong collaboration skills and stakeholder management

• Technical aptitude with digital solutions (APIs, mobile, cloud platforms)

• Fluent in data, analytics, and client-centric design

• Excellent written and oral communication skills

• Collaborative mindset with a bias toward innovation and practical problem-solving

Nice-to-have Skills:

• Experience in Financial Services, Security, or Identity platforms

• Knowledge of identity standards, authentication protocols, or regulatory requirements

• Agile Product Management certifications

• Advanced degree in Business, Computer Science, Engineering, or related fields

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact in securing RBC’s digital future

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

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Job Skills

Application Development, Application Integrations, Application Maintenance, Applications Architecture, Commercial Acumen, Enterprise Application Delivery, Information Technology Management, Programming Languages, Software Development Life Cycle (SDLC), System Applications

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTorontoCanada37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-05-262026-06-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.