We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
As a Senior Product Manager in FPE, you will own the end-to-end product strategy and execution for Coupang’s internal finance and accounting platforms. You will bridge complex financial domain logic with scalable distributed systems, working backwards from internal finance, accounting, tax, and audit stakeholders to build automated, highly reliable, and compliant platform products.
What You Will Do
- Define Strategy & Roadmap: Build product vision, strategy, and multi-year roadmap for Coupang's core finance and accounting platform products, aligning technical architecture with business growth and regulatory requirements.
- End-to-End Product Lifecycle: Lead cross-functional execution from discovery and technical requirements gathering (PRDs) through design, build, deployment, and post-launch optimization alongside dedicated engineering, data science, and accounting operational teams.
- Accounting & Operations Partnership: Partner directly with Coupang’s Controllership, Accounting, Tax, Treasury, and Internal Audit teams to deeply understand their workflows, automate manual month-end processes, streamline continuous closing capabilities and automate accounting operations.
- Backlog & Execution Management: Author granular user stories, technical specifications, and clear acceptance criteria; maintain a well-prioritized backlog in an agile framework to ensure high-velocity, defect-free delivery.
- Data Integrity & Automation: Establish product metrics and key performance indicators (KPIs) focused on data accuracy, reconciliation speed, automated ledger entry rates, and system processing latency.
- Stakeholder Communication & Leadership: Present product updates, architecture decisions, and strategic trade-offs to senior finance and technology leadership, building alignment across business units.
- Coupang Leadership Principles: Embody a customer-first (and internal userfirst) mindset, obsessing over operational efficiency, operational rigor, and zerodefect financial reporting.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Finance, Accounting, or a related technical/quantitative field.
- Experience: 8+ years of product management, program management, solutions architecture, or software development experience delivering large-scale, enterprise-grade software products.
- Domain & Analytical Skills: Proven ability to break down complex financial processes into scalable software requirements; highly data-driven with exceptional problem-solving abilities.
- Communication: Outstanding written and verbal communication skills, with a track record of clearly conveying complex technical concepts to non-technical finance partners and executive leadership.
- Execution Track Record: Proven ability to manage competing priorities, drive alignment in matrixed organizations, and consistently deliver complex platform initiatives under tight timelines.
- Customer Obsession: Strong commitment to working backwards from user pain points to deliver intuitive, high-impact internal platforms and tools.
Preferred
- Education: Engineering undergraduate, computer science or equivalent advanced degree.
- Platform & API Architecture: Prior experience defining APIs, data pipelines, microservices, or Platform-as-a-Service (PaaS) capabilities for enterprise internal users.
- Financial Systems Expertise: Preferred if you have understanding of core accounting principles, general ledgers, sub-ledgers, revenue recognition, tax engine integrations, or enterprise ERP systems (e.g., SAP, Oracle Financials).
- E-Commerce & Scale: Preferred if Direct experience in e-commerce, fintech, high-frequency transactional platforms, or payment gateway architecture.
Recruitment Process and Others
Recruitment Process
- Application Review - Job Fit Interview - Focus Interview - Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
Privacy Notice
Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.
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