Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Manager to join our ever evolving Payrix Product team and help shape the future of global commerce.
This role will help to define product strategy and drive key product decisions for financial visibility and reconciliation experiences across the Global Payments for Platforms business.
What You’ll Own
This role will begin with a focus on Payrix, our payment facilitation platform, and expand over time to support broader initiatives across the Global Payments for Platforms portfolio. You will work directly with software platforms, finance teams, operations teams, and internal stakeholders to understand how customers manage financial operations and operationalize financial data. You will translate those insights into scalable product capabilities, reporting experiences, APIs, data-access solutions, and enablement programs that help customers operate financial services with confidence.
This is a highly visible role that sits at the intersection of payments, financial operations, customer experience, reporting, data accessibility, and product strategy. Success requires strong customer empathy, strategic thinking, cross-functional leadership, and a willingness to make decisions in complex environments with competing stakeholder needs.
You will have significant ownership in shaping how software platforms access, understand, and operationalize financial data across our ecosystem while helping define the future of financial visibility across Global Payments for Platforms.
Customer Discovery & Market Understanding
- Develop a deep understanding of how software platforms manage financial operations across payments, settlements, funding, fees, revenue sharing, and reconciliation.
- Engage directly with software platform executives, finance teams, operations teams, controllers, analysts, and data teams to understand workflows, objectives, and priorities.
- Identify common jobs-to-be-done across software platforms and translate those insights into product strategy and investment priorities.
- Serve as the voice of the customer for financial visibility, reconciliation, reporting, and data-access experiences.
- Build strong relationships with key customers and use those relationships to inform product direction and decision-making.
- Develop a deep understanding of how different software platforms approach financial operations and reconciliation, recognizing that no two platforms operate exactly the same way.
Financial Visibility Strategy
- Define and evolve the product strategy for financial visibility and reconciliation experiences across Global Payments for Platforms.
- Drive decisions on where the organization should invest to improve transparency, operational efficiency, and customer self-service.
- Partner with stakeholders across Product, Finance, Operations, Support, Implementations, and Engineering to identify and prioritize opportunities.
- Balance customer needs, platform scalability, commercial priorities, and technical realities when making product recommendations.
- Help establish a long-term vision for how software platforms access, understand, and operationalize financial data.
- Define strategic priorities and influence roadmap decisions across multiple product teams and platform capabilities.
Reconciliation Experiences & Enablement
- Define experiences that help customers understand and operationalize financial activity across payments, settlements, payouts, fees, chargebacks, reserves, and revenue-sharing programs.
- Lead development of customer-facing playbooks, workflows, documentation, and enablement assets.
- Make decisions regarding standardization of reconciliation workflows, reporting experiences, documentation, and self-service capabilities.
- Evaluate competing customer requests and determine scalable solutions that can serve multiple platform segments.
- Drive initiatives that improve customer understanding and reduce reliance on manual processes.
- Partner with customer-facing teams to ensure software platforms can successfully adopt and utilize financial visibility capabilities.
Reporting, APIs & Data Accessibility
- Partner with engineering and platform teams to shape reporting, API, data-feed, and financial-data-access capabilities.
- Advocate for scalable, reusable solutions that support customer needs across multiple platform segments.
- Help define standards and best practices for financial data accessibility and consumption.
- Ensure customers have the tools and information necessary to successfully operationalize financial data within their own environments.
- Influence decisions regarding how financial information is surfaced, consumed, and integrated into customer workflows.
Cross-Functional Leadership
- Lead cross-functional discussions and facilitate decision-making across Product, Finance, Operations, Support, Implementations, Commercial, and Engineering teams.
- Drive alignment when priorities, stakeholder needs, or approaches differ.
- Partner with product teams across Global Payments for Platforms to identify opportunities that improve financial visibility and customer outcomes.
- Influence product roadmaps and investment decisions through customer insight, business impact, and strategic thinking.
- Serve as a trusted advisor and subject matter expert for financial visibility and reconciliation-related initiatives.
What Success Looks Like
Successful candidates in this role will:
- Establish a clear strategy for financial visibility and reconciliation capabilities across Global Payments for Platforms.
- Develop a deep understanding of how software platforms manage financial operations and financial data.
- Build strong relationships with key customers and become a trusted partner for understanding customer needs in this space.
- Improve customer self-service through scalable reporting, API, data-access, and enablement experiences.
- Increase adoption of financial visibility products and self-service capabilities.
- Reduce dependency on manual processes by creating repeatable and scalable customer experiences.
- Establish clear frameworks for prioritization and decision-making within the financial visibility and reconciliation space.
- Build strong partnerships across Product, Finance, Operations, Support, and customer-facing teams.
- Influence meaningful product and investment decisions that improve financial visibility outcomes for customers and the business.
What you’ll bring
- 5+ years of Product Management experience.
- Experience working on payments, fintech, financial services, embedded finance, SaaS platforms, or other complex B2B products.
- Demonstrated success working directly with customers to uncover needs, validate opportunities, and define product strategy.
- Experience translating complex customer workflows into scalable product capabilities.
- Strong strategic thinking and prioritization skills.
- Demonstrated ability to influence decisions and drive alignment across multiple stakeholder groups.
- Excellent communication, presentation, and stakeholder management skills.
- Experience working in highly cross-functional environments.
- Comfort operating in ambiguous problem spaces and helping organizations make informed decisions.
It’s a bonus if you have
- Experience with merchant acquiring, payment facilitation, settlements, funding, billing, reporting, or financial operations.
- Experience building products that support financial reporting, reconciliation, accounting workflows, operational finance teams, or data accessibility.
- Familiarity with APIs, reporting systems, data platforms, and financial-data products.
- Experience working with software platforms, SaaS businesses, marketplaces, or embedded payments providers.
- Experience partnering with finance, accounting, revenue operations, or data teams.
- Demonstrated ability to lead ambiguous problem spaces, develop strategic recommendations, and influence product direction.
- Comfortable making decisions in complex environments where customer needs, operational considerations, and technical realities must be balanced.
- Experience working directly with finance, operations, or data teams as primary users of product capabilities.
Why This Role Matters
Financial visibility is a foundational capability for software platforms operating payments and financial services. As software platforms continue to expand their financial offerings, their ability to access, understand, and operationalize financial data becomes increasingly important.
This role will help shape how customers interact with financial data across the Global Payments for Platforms ecosystem, driving product strategy and key decisions that improve transparency, scalability, and customer success.
You will have the opportunity to influence a strategic area of the business, work directly with customers, drive meaningful product decisions, and help define the future of financial visibility across one of the industry’s leading software-led payments organizations.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
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