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New York, New York, United States
Onsite
Not Available
We are looking for a Senior Product Manager to own our Flights Inventory and Connectivity stack. You will lead the development of our flight supply platform, focusing on robust connectivity with airlines and travel partners. This is a technical-mandate role: you will drive our strategy for flight search capabilities, L2B management, and the underlying pricing engine. You will own the roadmap for how we source and price inventory, and optimize revenue through intelligent provider routing and supply sourcing.
This role sits at the intersection of product, engineering, customer service and commercial strategy. You will partner closely with airline partnerships and commercial teams to ensure our supply platform unlocks the best inventory and drives favorable economics. We are building in an AI-first environment, and we expect this person to be a hands-on practitioner who actively uses AI tools to prototype, validate, and accelerate product development.
What You’ll Do
Connectivity & Availability: Own the product strategy for end-to-end flight connectivity, ensuring high availability, low latency, and comprehensive coverage across our global airline and supply partners.
L2B & Pricing Engine: Drive the roadmap for our flight search capabilities, Look-to-Book management, and pricing engine logic to maximize conversion and margin.
Revenue Optimization: Develop and execute sourcing and revenue optimization strategies through intelligent provider routing, NDC integration, and supply chain efficiency.
Performance Metrics: Define and track critical operational and business KPIs, including price competitiveness, availability, L2B, and system latency.
AI-Agent Development: Work within and help shape our AI agent environment—leveraging autonomous and semi-autonomous AI workflows to accelerate development cycles, automate repetitive product and operational tasks, and augment decision-making.
Cross-functional Leadership: Collaborate with engineering, data science, and airline partnerships to ship high-impact features on a predictable cadence, translating ambiguous technical and business problems into clear product requirements.
What We’re Looking For
Delivers Business Results. Focuses on the key inputs for the business and delivers them with the right quality and in a timely fashion. Comfortable tracking and supporting a P&L and making tradeoffs that optimize for long-term value.
Problem Solving. Drives toward solutions in a thoughtful and creative manner. Can navigate complex, multi-stakeholder environments and find the path forward.
Technical Acumen. Understands modern tech platforms and is credible with engineering partners. Able to engage in architectural discussions and evaluate technical tradeoffs.
AI Fluency & Hands-On Prototyping. Has direct, hands-on experience using AI-powered development tools—specifically Claude Code, Claude Cowork, or similar platforms (e.g., Stitch by Google)—to rapidly prototype and validate product ideas. Comfortable working in an AI agent environment where autonomous workflows are part of the product development toolkit.
Commercial Sense. Goes beyond feature delivery to understand the economics behind the work. Able to think about fare strategy, how inventory is sourced and presented, and the relationship between customer experience and business value.
Dealing with Ambiguity. Thrives with limited information. Takes initiative, frames problems with available context, and iterates toward clarity.
Customer First. Deeply understands what travelers need when searching for and booking flights—from cognitive load in search results to confidence at the point of purchase. Shows passion and care for the work and the people involved.
Teamwork. Excellent collaborator across product, engineering, design, and commercial teams. Puts the team before the individual and operates with a community mindset.
Simplicity. Finds elegant, simple solutions to complex business and organizational challenges. Resists over-engineering.
Communication. Clearly articulates priorities, strategies, and tradeoffs to key stakeholders—concise, direct, and actionable.
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
OR
Bachelor's degree in any field and at least 4 years of Product Management experience
Preferred Qualifications:
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $182,500 - $208,300 for Sr. Mgr, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
