Position Summary
Senior Product Manager for Digital ID
Samsung Wallet is a mobile payment service and digital wallet developed by Samsung. It is designed to be a one-stop shop for all debit cards, credit cards, digital ID, digital passes, and tickets, making them easy to access and use when necessary. With the rise of NFC payment terminals in stores and evolving consumer preferences over the past year, Samsung Wallet has never been more important. Working on the Samsung Wallet team will give you a chance to make a significant impact on the lives of millions of people around the world and will be invaluable to the future of payments and digital identity. You will have the opportunity to collaborate with and learn from experts from a variety of fields, as well as work on exciting, challenging projects.
Position Summary:
We are seeking a technically oriented Senior Product Manager (PM) to lead the development and execution of Digital Identity products within the Samsung Wallet ecosystem. The candidate will work from our office in New York, while collaborating closely with our decision makers based at Samsung’s headquarters in South Korea, and engineering teams based in Korea and elsewhere across the globe. This role requires comfort with a globally distributed team structure and the ability to navigate international cultures and time zones.
As a Product Manager, you will be the subject matter expert on digital identity trends, standards and players in the US and define Samsung Wallet’s digital identity roadmap in the US. You will work with counterparts in Korea to ensure that this is in alignment with the overall Samsung Wallet direction. You will define and articulate use cases, driving product and technical requirements through discussions with internal and external stakeholders, and execute on those requirements by collaborating with a geographically dispersed engineering team. In the course of your work, you may also be required to coordinate schedules, dependencies, and cross-functional readiness (e.g., contracts, marketing, beta testing, customer service). This role requires that you comfortably navigate technical details of product integrations, learn the nuances of owned product areas, and efficiently switch between product management and project management tasks.
Role and Responsibilities
Responsibilities
- Define and articulate Digital Identity use cases and requirements for features within Samsung Wallet.
- Collaborate with cross-functional teams (Product Management, Business, Engineering, Marketing) across US, Korea, Philippines, India and other regions to ensure timely project delivery.
- Work with state DMVs, TSA and other agencies to drive integration and availability of digital identity in Samsung Wallet across the US.
- Be the subject matter expert and represent Samsung Wallet with various industry bodies like AAMVA and track evolving standards in the space.
- Drive product and technical requirements through discussions with internal and external stakeholders.
- Manage project schedules, track and report issues, and negotiate release dates as required.
- Manage cross-functional readiness (e.g., contracts, marketing, beta testing) to ensure seamless execution.
- Create product concepts, competitive analysis, and collateral materials (FAQ, CS training, overview documents etc.,) for feature launches.
- Regularly update stakeholders on project status and dashboards.
- Juggle between multiple projects, make optimal use of engineering bandwidth, prioritize among feature requests by validating the business case, partner readiness and other levers.
Skills and Qualifications
Experience Requirements:
- Engineering Background: Degree in CS, EE, or similar field, with 7+ years of IT industry experience, including 5+ years in Product Management.
- Experience in digital identity, including familiarity with standards such as ISO 18013-5 and such.
- Experience in large-scale mobile-first applications and services, preferably in wallet and digital identity related domains.
- Strong technical depth to articulate product choices and defend feature definitions and priorities.
- Proficiency in project management tools (e.g., JIRA, Confluence) and data analysis/visualization tools (e.g., Excel, Tableau).
- Ability to influence across the business and engineering without authority and align with global HQ direction.
- Take on project management aspects where required, to ensure timely delivery.
- Comfort working with a geographically dispersed team, including travel for partner meetings or stakeholder engagements.
Compensation for this role, for candidates based in New York, NY, is expected to be between $165,000 ~ $210,000 base. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.
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