Senior Product Manager (Global)

Accountabilities:

End-to-End Product Ownership: Lead consumer product initiatives from problem discovery and research through design, development, launch, measurement, and continuous improvement.
AI-Driven Product Development: Leverage AI tools and modern product technologies to transform ideas into functional prototypes and working experiences, accelerating development and reducing reliance on lengthy specification processes.
User Experience and Design Excellence: Establish and maintain high standards for product usability, visual hierarchy, interaction design, responsiveness, content clarity, and overall user experience. Create and critique user flows, interfaces, and prototypes to ensure intuitive, polished solutions.
Customer Research and Insights: Engage directly with customers, observe user behavior, analyze feedback, and interpret product usage data to identify pain points and uncover opportunities for improvement.
Consumer Funnel Optimization: Drive improvements across the entire customer journey, including discovery, booking conversion, engagement, trip planning, pre-arrival communication, in-stay experiences, and customer retention.
Experimentation and Iteration: Develop clear hypotheses, design and execute experiments, evaluate real-world user behavior, and use findings to refine product experiences and maximize business impact.
Cross-Functional Collaboration: Partner closely with engineering and design teams to define solutions, evaluate technical and design tradeoffs, resolve implementation challenges, and maintain alignment throughout delivery.
Technical Product Execution: Stay involved in implementation details, ensuring product decisions account for system architecture, APIs, data dependencies, technical constraints, and edge cases.
AI Integration Across Workflows: Incorporate AI into research, ideation, prototyping, testing, and execution to increase productivity, explore more solutions, and improve the quality of shipped products.
Product Performance Measurement: Track key performance indicators, assess the impact of product changes, and use quantitative and qualitative insights to guide prioritization and future development.
Independent Problem-Solving: Identify opportunities, make informed decisions, and drive initiatives forward with minimal oversight, maintaining a strong balance between speed, quality, and customer value.
Requirements:
Professional Experience: At least 5 years of experience building and managing consumer-facing products, ideally across web and mobile platforms.
Demonstrated Product Impact: A proven track record of launching products or features that measurably improve conversion, engagement, retention, or overall customer experience.
Exceptional Product Judgment: A strong understanding of what makes consumer software intuitive, engaging, and effective, with the ability to explain and apply sound product decisions.
Design and Prototyping Skills: The ability to independently develop compelling user flows, prototypes, and product concepts, with strong instincts for interaction design and user experience.
Full-Stack Product Mindset: Experience working across customer research, design, analytics, prototyping, experimentation, technical evaluation, and product delivery.
AI Tool Proficiency: Practical experience using modern AI tools to accelerate workflows, explore ideas, build prototypes, and materially increase individual productivity and output quality.
Technical Understanding: Strong technical intuition and sufficient knowledge of systems, APIs, data structures, and implementation constraints to collaborate effectively with engineering teams.
Execution and Ownership: A proactive, resourceful approach to problem-solving, with the ability to move initiatives forward independently without relying on extensive requirements or large support teams.
Analytical and Experimental Thinking: Ability to formulate hypotheses, interpret behavioral data, evaluate outcomes, and make evidence-based product decisions.
Communication Skills: Excellent written communication skills and the ability to articulate product vision, explain tradeoffs, and collaborate effectively with distributed teams.
Adaptability: Comfort working in ambiguous, fast-changing environments, with a strong bias toward action, continuous learning, and iterative improvement.
Portfolio of Work: Demonstrable examples of products, prototypes, workflows, or experiments that you personally built or significantly contributed to, showcasing your ability to combine speed, creativity, and quality.
Remote Collaboration: Ability to work autonomously while maintaining effective communication and strong collaboration with geographically distributed colleagues.
Benefits:
Competitive annual salary: USD $65,000–$80,000.
Fully remote work: Work from eligible locations in Brazil, Mexico, Argentina, Colombia, or Chile.
Significant product ownership: Take responsibility for meaningful consumer-facing initiatives and influence the digital customer experience from discovery through retention.
AI-first working environment: Use modern AI tools to accelerate product development, experimentation, and innovation.
Cross-functional collaboration: Work closely with engineering and design professionals to bring high-quality digital experiences to life.
Professional growth: Expand your expertise across product strategy, UX design, technical execution, experimentation, and AI-enabled development.
Autonomy and impact: Operate with substantial ownership, make product decisions, and directly influence customer experience and business performance.
International remote environment: Collaborate with distributed teams in a dynamic, technology-driven business.