Senior Product Manager, Growth

Accountabilities:

• Own growth strategy and opportunity identification: Lead opportunity sizing and prioritization across activation, engagement, retention, trial-to-paid conversion, expansion, and monetization using quantitative analysis, customer journeys, and qualitative insights.
• Build and manage the growth roadmap: Define a clear growth vision and roadmap aligned with business objectives, secure meaningful cross-functional alignment, and continuously adapt priorities based on results and new insights.
• Drive engagement and monetization: Design and launch initiatives such as onboarding improvements, in-product messaging, cross-sell and upsell programs, and other lifecycle experiences that improve engagement and revenue.
• Optimize the customer lifecycle: Improve conversion and retention throughout trial, purchase, renewal, and expansion journeys while balancing self-serve and sales-assisted growth motions.
• Lead experimentation: Design, launch, analyze, and iterate on A/B and multivariate experiments with appropriate statistical rigor, turning test results into actionable product decisions.
• Partner across functions: Collaborate closely with Engineering, Product, Design, Analytics, Marketing, and Sales while influencing priorities and outcomes without direct authority.
• Translate data and customer insight into decisions: Combine analytics, user interviews, support themes, journey mapping, and behavioral data to identify opportunities and determine when sufficient evidence exists to act.
• Explore AI-enabled growth: Identify opportunities for personalized onboarding, AI-powered lifecycle communication, and agentic in-product experiences that create new growth mechanisms.
• Track and communicate outcomes: Establish and monitor meaningful growth metrics, communicate initiative performance to stakeholders, and ensure the organization remains focused on measurable outcomes rather than activity alone.
• Build sustainable growth capabilities: Establish an experimentation cadence and operating model that consistently generates learning, prioritization, and measurable improvements.

Requirements:

• Experience: 8+ years of experience in product growth, ideally within a technology or B2B SaaS environment, with demonstrated success across activation, engagement, retention, and monetization.
• Growth expertise: Hands-on experience improving trial, purchase, renewal, or expansion funnels and understanding how self-serve and sales-assisted motions can work together.
• Strategic leadership: Ability to establish a vision and strategy for a growth area, assess opportunities, prioritize investments, and clearly articulate the rationale behind major product bets.
• Analytical rigor: Strong ability to work directly with data and analytics tools, assess complex information, evaluate experiment results, and use evidence to drive decisions.
• Customer orientation: Strong empathy for users and the ability to combine qualitative and quantitative insights to understand customer journeys and identify meaningful friction points.
• Influence and collaboration: Proven ability to lead cross-functional initiatives and influence Engineering, Design, Analytics, Marketing, and Sales stakeholders without formal authority.
• Experimentation: Demonstrated experience designing and running product experiments, interpreting results, and applying both successful outcomes and lessons learned to future decisions.
• AI fluency: Comfortable using AI tools such as ChatGPT, Claude, Gemini, or similar technologies for discovery, prototyping, analysis, and productivity.
• Entrepreneurial mindset: Comfortable operating in ambiguity, taking ownership of a growth area, building new capabilities, and moving initiatives forward with limited direction.
• Communication: Excellent written and verbal communication skills, with the ability to present complex ideas clearly and adapt messaging to different audiences.
• Education: Bachelor’s degree in Business, Engineering, Marketing, or a related field required; an advanced degree is a plus.
• Preferred experience: Experience with marketplace growth, particularly within ecosystems such as Atlassian Marketplace, Microsoft Marketplace, or Salesforce AppExchange; familiarity with in-app messaging platforms such as Appcues; and experience launching and rapidly scaling zero-to-one products or platforms.

Benefits:

• Remote-first work environment.
• Unlimited vacation in most locations.
• Health, dental, and vision benefits.
• Savings/retirement plan.
• Training and professional development reimbursement.
• Work-from-home reimbursement.
• Conference and course budgets.
• Mentorship and opportunities for professional growth.
• Diverse, collaborative teams working on challenging and high-impact products.
• Opportunities to attend in-person meetups and travel to international offices.
• Social activities, both virtual and in person.
• Employee referral program.
• Opportunity to influence products used by enterprise organizations at significant scale.