Job Description
This role is offered as hybrid in Seattle, WA. Candidates must be available to work in office at the Nordstrom corporate headquarters a minimum of 4 days/week to be considered for this position.
The Senior Product Manager, HR Technology is a key member of the Nordstrom Product Management team, responsible for taking HR technology initiatives from idea to launch. This is a critical role that will shape employee and manager experience throughout the entire employee journey.
The Senior Product Manager will work across multiple HR domains and drive solutions to solve our biggest employee friction points. This role manages the full product lifecycle, from identifying opportunities and gathering requirements to prioritizing features and launching impactful solutions. It requires the ability to translate business needs into actionable product plans, manage competing priorities, make data driven decisions and deliver scalable, user-centric tools that improve the employee and manager experience while ensuring accuracy and compliance. The candidate must also be able to communicate and clearly articulate vision and strategy with all levels of the organization.
To be successful in this role, the candidate must have at least 6 years of product management experience, including 2+ years of hands-on Workday experience. The individual must be able to think strategically as well as dive into the details with a proven track record of delivering results in dynamic, cross-functional environments. This role is an opportunity to apply deep product management expertise across HR Technology and drive meaningful organizational impact.
A day in the life...
- Ensures seamless collaboration with business, operations and technology for responsive support for impactful product deliveries
- Ramps quickly into new HR Technology launches, taking initiative, learning the domain, the stakeholders, and the underlying processes well enough to lead without a long runway
- Acts as a thought leader and crafts a multi-year product roadmap, articulating the value proposition and ensuring alignment to company strategic vision without support
- Evangelizes vision across the organization and the company where appropriate
- Breaks down roadmaps into releasable features and owns the prioritization and sequencing of those features to best support strategic goals
- Prioritizes feature backlog, accounting for complexity, impact, and cohesion with company and business unit strategy
- Orchestrates comprehensive product planning sessions within their domain and across dependencies, including Workday configuration, integrations, and downstream systems
- Leads end user research and independently synthesizes insights from employees, managers, HR partners, and operations to develop a deep understanding of product opportunities
- Demonstrates a deep understanding of market value and trends (including competitor and vendor products) and incorporates them into product roadmaps; evaluates build vs. buy vs. integrate
- Writes complete product requirement documents, user stories and acceptance criteria within domain and influences across domains
- Drives progress against deliverables, proactively managing risks and dependencies so that outcomes are achieved
- Determines requirements and success criteria, uses data to make informed decision and ensures release readiness
- Partners with Change Management and other stakeholders to produce training materials and communications for launches and adoption
- Applies AI-enabled capabilities to improve the employee and manager experience, partnering with operations and engineering to evaluate feasibility, risk, and value
- Develops feature timeline and sequencing plan within a product line, considering technical and operational constraints and delivery of iterative value without support
You've got this if...
The Basics:
- 6+ years in the product management discipline, preferably in HR technology or workforce platforms
- 2+ years in the Workday ecosystem, with hands-on experience across one or more modules (e.g., Core HCM, Time Tracking, Absence, Benefits, Compensation, Talent Optimization, Recruiting, etc.)
- Proven track record of managing all aspects of a successful HR technology product throughout its lifecycle, including multiple launches across different HR domains
- Strong understanding of HR operational workflows, workforce policies, and labor and data privacy compliance
- Practical experience delivering AI- or ML-enabled product capabilities, with a strong understanding of AI concepts (e.g., RAG, agentic patterns, prompt design) and how to apply them responsibly within enterprise software
- Experience evaluating build vs. buy vs. integrate decisions and working with vendors and system integrators
- Experience partnering with Change Management and Learning to drive adoption across a large, distributed workforce
- Ability to inspire and influence others, including demonstrated experience managing and leading strong, high performing teams
- Ability to partner effectively to define, measure and analyze processes to identify improvement opportunities
- Defines and tracks success metrics (e.g., accuracy, cycle times, adoption, case volume, employee satisfaction) and uses them to prioritize investments
- Technical background and understanding of software development principles, including Agile development, and testing methodologies
- Proficient in data analysis and performance metrics
- Strong critical thinking, analytical and problem-solving skills
- Ability to explain complex technical material clearly to users with varying levels of proficiency
- Excellent verbal and written communication skills, including presenting to various levels within a matrixed organization
- Outstanding organizational and time management skills
- Knowledge of product management tools (e.g., Aha!, Jira, etc.)
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$142,000.00 - $220,500.00 Annual
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
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