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New York, New York, United States
Remote only
Not Available
Healthie is an AI-Native, ONC Certified EHR for modern outpatient healthcare.
Healthie is proud to power clinically excellent healthcare for over 40,000 providers who deliver clinically excellent healthcare - longitudinal and collaboratively, with patient and provider experiences at the center. Both healthcare and technology are undergoing unparalleled industry innovation, and it’s incredible to see the momentum - from consumers, from providers, and from reimbursement for this type of healthcare - grow exponentially.
We provide the powerful infrastructure every care delivery organization needs. On the surface this includes EHR, Scheduling, Engagement, Billing, Data, and much more. Underneath the iceberg are thousands of configurations, settings, widgets, automations, and limitless capabilities because we are an API-first platform. Our fully brandable platform makes it easy for clinics and organizations of any size to scale and never reach a limit.
Today, over 3 billion API calls are made to Healthie every month, as thousands of organizations who work with more than 21 million patients in total, rely on Healthie to deliver clinically excellent healthcare in over 35 specialties, from behavioral healthcare to complex chronic care management and personalized medicine.
We believe in the power of technology to improve access to healthcare and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, and always share our product roadmap publicly- so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.
Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. We know that building an ONC-Certified EHR is a lifetime’s body of work, and we are here to build for our customers forever.
Learn more at https://www.gethealthie.com/
Healthie is hiring a Senior Product Manager to own how healthcare organizations get paid by insurers.
Legacy EHRs were built to maximize what could be billed, and care bent around that. We are building the opposite: billing that serves care delivery, where every dollar can be explained to the practice that earned it and the patient asked to pay it. We are making a deliberate, funded bet here: a practice should be able to complete the entire financial life cycle of a visit, from confirming coverage before the patient arrives to collecting the final dollar, without ever leaving Healthie.
That bet is large enough that we have split it across two squads, along a line that will hold for many years. One owns the money we control and have to explain to a human. The other, this role, owns the money we have to collect from insurers at scale. Those turn out to be two different disciplines, and each deserves its own team.
You own the question "how does a practice get paid by insurers with the least human effort possible?" Today a biller using Healthie (or any platform) spends the day playing detective: chasing status, reworking rejections, and finding out weeks after the visit that something was wrong at the start. What you are building replaces that with a calm, clear workday. Claims go out clean because we catch problems before they are sent. Nothing sits in a queue without someone knowing why it is there and what happens next. When a payer says no, the next step is obvious and mostly already done for you. Get that right and a practice gets paid faster with fewer people, which is the difference between selling software to billers and giving a practice something closer to a billing team. That is a business in its own right rather than a feature of the EHR. The earliest work is foundational and you will shape it, and you would be this squad's founding product manager. You will also work closely with our incredible third party billing partners that collectively aim to make healthcare billing as painless as possible at scale.
This is a multi-year charter where the decisions you make in your first two quarters will still be load-bearing in five years.
Healthie sits at a rare intersection: a genuinely complex domain, an API-first platform with real technical depth, and customers who feel your decisions in their bank accounts. If you like problems where the details decide whether anyone trusts the number in front of them, and where getting the foundation right compounds for years, this is one of the best canvases in healthtech.
At Healthie, we are AI-enabled and AI-accelerated in how we build. We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality.
This is a domain role. We have concluded that revenue cycle takes too long to learn on the job for this to be a generalist seat, so we are looking for someone who already knows how the money moves.
Bonus points if you have
Learn more at gethealthie.com/careers.
Healthie is subject to HIPAA and other security and privacy frameworks, and this job entails training and conformance to expectations regarding security and compliance.
Healthie participates in e-verify.
Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.
