Senior Product Manager, Search

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in Intelligent Content Management, Box is the ideally positioned company to help enterprises transform how people collaborate together, onsite or remotely. We want to make sure that our Search capabilities are world-class, enabling our users to find the content they need quickly, accurately, and intuitively. That's where you come in! As a product leader for Box Search, you will shape the vision and evolution of critical features that empower our users to discover and access their content with speed and precision.

You'll be responsible for everything from understanding the diverse needs of our admin and end-user personas, to defining intuitive customer experiences including APIs, and ensuring that everything is delivered with the performance, resiliency, and security that our enterprise customers depend on. You will work closely with our talented Poland-based Search engineering team.

WHAT YOU'LL DO

• Define the product strategy and roadmap for Box's Search capabilities, identifying opportunities to enhance content discoverability, search relevance, and user experience.
• Drive requirements for core Search features (e.g., semantic search, intelligent ranking, and personalized results).
• Deeply understand and advocate for both admin and end-user personas, translating their diverse use cases into compelling product requirements.
• Discover, collect, analyze, and communicate problems and opportunities related to the search experience at Box, leveraging data to inform decisions.
• Prioritize between requirements and work with engineering teams on fiscal year, quarterly, and Agile planning.
• Champion ideas to provide continuous improvements to the Search platform at Box.
• Partner closely with other Product Managers, Engineering leaders, and cross-functional stakeholders across the company to align roadmaps, scope, and prioritize capabilities to power the overall Box content platform.
• Engage directly with customers to understand their evolving needs, gather feedback, and validate product concepts.
• Effectively communicate product strategy, vision, and day-to-day progress to various audiences, from engineering teams to executive leadership.

WHO YOU ARE

• Bachelor's degree in Computer Science, Product Management, or equivalent experience in related fields.
• 5-7 years of experience as a Product Manager, Product Owner (in Agile), or a similar role in a software company, with a strong focus on search, information retrieval, or discovery products.
• You demonstrate an in-depth understanding of search technologies, indexing, ranking algorithms, and query processing.
• You possess excellent communication skills, capable of articulating complex strategies and day-to-day details clearly and concisely to diverse audiences.
• You are adept at engaging with customers, actively listening to their needs, and translating them into actionable product insights.
• You have strong people skills, enabling you to build effective relationships and collaborate seamlessly with multiple stakeholders across product, engineering, sales, and customer success teams.
• You have a solid technical background, allowing you to understand platform capabilities, technical constraints, and engage effectively with engineering teams.
• You have experience working in a highly cross-functional environment.
• You have an innate curiosity and ability to dive deep into product and technical architecture.
• You know how to leverage data effectively to inform decisions, set requirements, and evaluate success.
• You love inspiring teams, managing complexity, driving operational excellence, and delivering extraordinary results.

ADDITIONAL POINTS FOR

• Experience with large-scale search platforms (e.g., Elasticsearch, Solr, or similar technologies).
• Familiarity with machine learning applications in search, such as learning-to-rank, natural language processing (NLP), or semantic search.
• Experience with cloud-native technologies and distributed systems.
• Understanding of content management systems and enterprise software.
• Knowledge of search analytics and relevance tuning methodologies.

BENEFITS

Check out the overview of Life at Box which include general perks and benefits.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

NOTICE OF USE OF AI 

At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here.