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Greater London, England, United Kingdom
Hybrid
About the Role
At Navan, "It's all about the user. All of them." We are revolutionizing the corporate travel and expense experience with an integrated, user-friendly platform. While we historically built consumer-grade experiences for travelers and admins, travel suppliers (hotels, air carriers, rail, car rentals) represent over two-thirds of Navan’s revenue.
We are looking for a sharp, partner-obsessed Senior Product Manager to spearhead our brand-new Supplier Portal from 0 to 1. Your mission is to build a dedicated, self-service platform where external travel partners can manage their relationship with Navan, gain actionable analytics, and optimize how they market to business travelers. You won't just be managing features; you will be building a business within a business, bridging complex commercial requirements with scalable platform engineering across London, the US, and India.
Own the 0-to-1 Journey: Take full accountability for the vision, strategy, discovery, pilot, and global rollout of Navan’s first dedicated Supplier Portal.
Empower Travel Partners: Build intuitive, self-service workflows, inventory controls, and performance dashboards that help suppliers maximize their booking yield across Navan's customer base.
Cross-Functional Alignment: Serve as the central hub connecting commercial/supply leadership in London and the US with dedicated engineering pods in India.
Data-Driven Execution: Define success metrics, test hypotheses through focused pilots, and establish standardized instrumentation to measure marketplace health and supplier engagement.
Bridge Domain & Technical Complexity: Reason through platform architecture, APIs, permissions, and data models to simplify complex supply-side integrations for both technical and non-technical stakeholders.
Ownership Mindset: 5+ years of Product Management experience at a fast-scaling software company, with a track record of taking complex user-facing or platform features from concept to launch.
Marketplace Expertise: Experience building vendor-, merchant-, or partner-facing tools within a two-sided marketplace (e.g., e-commerce hubs, food/mobility supply tools, or travel partner hubs).
Technical Fluency: Demonstrated ability to partner daily with engineering teams to reason about platform dependencies, API structures, and data flows (no coding required).
Stakeholder & Global Collaboration: Exceptional communication skills with a proven track record of aligning commercial teams, engineering pods, and external partners across multiple time zones.
Domain Plus: Direct background in travel technology, GDS/distribution systems, or B2B enterprise SaaS is a strong plus, though broader supply-side marketplace experience is highly valued.
Seriously Fun: It’s a company value really! You thrive in high-accountability environments while keeping work fun and engaging for those around you.
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
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