Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager - Technical
Job Description Summary
Overview:
Mastercard is seeking a Lead Product Manager – Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This role is ideal for someone who thrives at the intersection of technology and product strategy, and who can translate complex technical capabilities into scalable business solutions.
Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities.
Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE’s platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE’s contributions to Mastercard’s broader product strategy.
This is a hybrid position based in O’Fallon, MO, requiring three days per week onsite.
Role:
• Serve as the main liaison for AI & DPE market-facing products, business integration, and other business stakeholders.
• Actively elicit feedback, manage escalations, ensure transparency, and maintain clear communications with stakeholders.
• Bridge AI & DPE business stakeholders with DMP technology teams to align on technology/platform roadmaps, internal product roadmaps, release plans, and prioritization outcomes.
• Partner with product and technology teams to deliver measurable business value and ensure AI & DPE is recognized as a strategic, value-add partner.
• Collaborate with market-facing product, business integration, and leadership teams to maintain visibility into product roadmaps and 2–3 years of demand.
• Facilitate collaboration between product, business integration, and AI & DPE technology teams to explore emerging strategic objectives and innovative ideas.
• Define, elaborate, and prioritize ideas and initiatives, including feasibility analysis, gating/approvals, business case development, and enforcement of data quality standards.
• Oversee work intake processes, including Level of Effort, Rough Order of Magnitude, and full business case estimation with Architects, Engineering, UX, and TPMs.
• Create and refine epics, build Aha! solution delivery roadmaps, support scope alignment, and partner with TPMs on project planning, PI slotting, and delivery oversight.
• Track delivery progress, manage risks, ensure value realization through demos, UAT, and feedback loops, and adjust program roadmap as needed for schedule or scope changes.
• Represent market-facing product in PI planning, participate in product councils, and support product development processes to ensure alignment with business objectives.
All About You:
• Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains.
• Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level.
• Experience aligning technical capabilities with business objectives to deliver measurable outcomes.
• Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred.
• Ability to clearly articulate complex ideas to both technical and business stakeholders.
• Ability to manage competing priorities in a fast-paced, matrixed environment.
• Strong leadership skills with experience coaching and mentoring technical product managers.
• Bachelor’s degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
