About the Role
Coupang is seeking a Product Manager to join the International Transportation Product team, responsible for building and scaling technology products that power our end-to-end transportation network across Asia.
This role owns products spanning the entire transportation journey, from supplier pickup and fulfillment center movement to last-mile delivery and returns. You will work closely with operations, engineering, and data teams to develop innovative products that improve efficiency, reliability, and customer experience.
This is not a Taiwan-only role. The successful candidate will have opportunities to drive transportation technology initiatives with global impact, including our strategic address intelligence platform and next-generation delivery applications across multiple markets.
What You Will Do
Product Ownership
- Own and manage products across the full transportation lifecycle:
- First Mile (Supplier → Fulfillment Center)
- Middle Mile (Fulfillment Center → Delivery Station)
- Last Mile (Delivery Station → Customer / Returns)
- Define product strategy, roadmap, and requirements based on business needs and operational challenges.
- Write detailed product requirements and work closely with engineering teams throughout the development lifecycle.
- Partner with operations teams to identify opportunities for automation, efficiency improvement, and service enhancement.
Transportation Technology Innovation
- Lead the development of transportation technology products that improve network efficiency and delivery performance.
- Drive adoption of new products through User Acceptance Testing (UAT), pilot programs, and large-scale rollout across the network.
- Develop AI-powered solutions to enhance delivery quality, compliance, and operational excellence.
Address Intelligence Platform
- Contribute to the development of Coupang's proprietary address intelligence platform.
- Build products that leverage delivery insights collected across millions of customer interactions and thousands of drivers.
- Help create scalable infrastructure that improves address accuracy, route efficiency, and delivery success rates across markets.
Delivery App Experience
- Drive enhancements to the delivery applications used by drivers.
- Work on innovative capabilities including:
- Real-time delivery photo verification
- Location compliance validation
- Image intelligence and automation
- AI-powered operational tools
Cross-Functional Leadership
- Collaborate with Engineering, Operations, Data Analytics, and Business stakeholders.
- Make data-driven product decisions through metrics analysis and experimentation.
- Influence transportation technology strategy across Taiwan and other international markets.
Basic Qualifications
- 8+ years of Product Management or Product Ownership experience.
- Proven experience managing products from concept through launch and adoption.
- Strong experience writing product requirements and working closely with engineering teams.
- Excellent stakeholder management and communication skills.
- Fluent English & Chinese communication skills (written and verbal).
- Currently based in Taiwan
Preferred Qualifications
- Experience in Transportation, Logistics, Mobility, Ride-Hailing, Delivery, or Supply Chain industries.
- Software Engineering background, especially candidates who transitioned from SDE to Product Management.
- Experience building data-intensive or platform products.
- Experience working with AI, machine learning, or operational technology products.
- Experience working across multiple countries or global teams.
Why Join Us?
- Build transportation products with global impact.
- Own mission-critical systems supporting one of the fastest-growing eCommerce networks in Asia.
- Work on cutting-edge AI applications in logistics and delivery.
- Influence product strategy across multiple markets, including Taiwan, Korea, and future expansion markets.
- Partner with highly collaborative teams spanning Product, Engineering, Data, and Operations.
