Senior Product Owner & Delivery Lead, Banking Technology

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Product Owner & Delivery Lead, Banking Technology

About your role:

As a Senior Product Owner and Delivery Lead, Banking Technology, you will guide banking software initiatives from discovery through delivery. You will work with customers, business stakeholders, architects, developers, quality assurance teams and Scrum Masters to define priorities, translate business needs and support predictable execution. Your work will help deliver practical, scalable technology solutions that support financial services experiences.

What you'll do:

• Serve as the primary point of contact for customers and business stakeholders throughout product discovery, planning and delivery.
• Gather, analyze and prioritize business requirements for banking software initiatives.
• Define and maintain product backlogs, delivery objectives, user stories, acceptance criteria, process flows and supporting documentation.
• Translate business needs into functional and technical requirements for architects, developers and quality assurance teams.
• Partner with architects and developers to evaluate software architecture, application programming interfaces, system integrations, data flows and security considerations.
• Coordinate project planning, sprint readiness, delivery execution, risk tracking, dependency management and issue resolution across distributed teams.
• Use artificial intelligence-enabled tools to improve analysis, planning, documentation, communication and team productivity.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 6+ years of experience in product ownership, business analysis, project management or software delivery for enterprise software initiatives.
• 6+ years of experience gathering requirements, managing stakeholder priorities and translating business needs into user stories, acceptance criteria and delivery documentation.
• 6+ years of experience working with Agile methodologies and the software development lifecycle in collaboration with architects, developers, quality assurance teams and business stakeholders.
• 6+ years of experience supporting customer-facing technology initiatives with external stakeholders and technical delivery teams.
• 6+ years of experience working with application programming interfaces, system integrations, data flows or enterprise software solutions.
• Experience communicating product priorities, risks, dependencies and delivery status to business and technical audiences.
• Bachelor’s Degree or higher in business, computer science, information systems, engineering or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience in commercial banking, treasury management, payments, cash management, digital banking or financial services.
• Experience using Jira, Confluence or similar collaboration tools.
• Familiarity with authentication, single sign-on, security concepts and enterprise integrations.
• Experience using artificial intelligence-enabled productivity or product management tools.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.