Summary
Provides senior-level professional services delivery for hybrid cloud and data center solutions, with primary emphasis on enterprise data protection and virtualization. Leads client engagements from discovery and design through implementation, migration, validation, documentation, and knowledge transfer. Serves as a trusted technical advisor who can own project delivery and guide strategic technology conversations with clients.
Essential Duties and Responsibilities
- Performs implementations of overall solutions for clients, including development of solution designs, implementation plans and documentation.
- Develops Logicalis standards for scoping, documentation, and implementations.
- Provides, as subject matter expert, guidance, assistance and recommendations to determine new technical services and solutions for client’s business.
- Leads project teams to deliver successful implementations.
- Performs expert integration and customized consulting services.
- Satisfies client technology services and solution requirements using best practices to:
- Design
- Plan
- Implement
- Validate and Test
- Document
- Provide Knowledge Transfer
- Troubleshoot
- Support
- Works directly with client to gather requirements, design solutions, build proof of concepts and implementations solutions.
- Delivers consultative-based knowledge transfer and documentation to Logicalis’ clients.
- Works with RMO and PMO in scheduling and managing engagements.
- Works with Logicalis’ clients to perform assessments, health checks, performance tests, and capacity planning.
- Responsible for product evaluation, process improvement, and practice refinement activities.
- Establishes relationships with clients by demonstrating strong listening skills.
- Builds credibility and trust by delivering what has been promised within established timeframes.
- Maintains focus on client satisfaction and expectation management.
- Mentors and trains team members on working in collaborative environment.
- Leads data protection, virtualization, infrastructure modernization, migration, business continuity, disaster recovery, and cyber resiliency engagements.
- Translates business, recovery, security, and operational requirements into resilient solution designs and implementation plans.
- Owns technical project execution, proactively manages risks and dependencies, and communicates status, decisions, and recommendations to client and internal stakeholders.
- Develops and applies automation using tools such as Ansible, Terraform, PowerShell, or vendor APIs to improve consistency and repeatability.
- Maintains technical knowledge and certifications aligned with Logicalis partner requirements and strategic solution priorities.
- Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
- Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience/Technical Requirements/Certifications
Equivalent combination accepted.
Education
- Bachelor’s Degree in a related field.
Experience / Technical Requirements
- Demonstrated success leading enterprise infrastructure projects and owning client-facing technical conversations, solution designs, implementations, troubleshooting, documentation, and knowledge transfer.
- Advanced design and implementation experience with at least one enterprise data protection platform: Veeam, Rubrik, or Commvault.
- Working knowledge of backup architecture, immutability, recovery validation, ransomware resilience, and operational recovery practices.
- Advanced experience with at least one virtualization platform: VMware vSphere or VMware Cloud Foundation, Nutanix AHV, Microsoft Hyper-V, or HPE Morpheus VM Essentials. Experience with more than one platform is strongly preferred.
- Design and implementation experience with enterprise storage platforms such as Pure Storage, Dell Technologies, NetApp, or HPE.
- Knowledge of SAN and NAS technologies and connectivity, including Fibre Channel, iSCSI, NFS, and NVMe-based solutions.
- Design and implementation experience with enterprise server platforms such as HPE ProLiant, Cisco UCS, or Dell PowerEdge.
- Experience designing or executing business continuity, high availability, backup and recovery, disaster recovery, failover and failback, recovery testing, and cyber recovery solutions aligned with business RPO and RTO requirements.
- Experience planning and executing system, workload, hypervisor, storage, server, or data protection migrations with documented cutover, rollback, validation, and risk-management plans.
- Working experience with Ansible and/or Terraform. PowerShell, Python, REST API, or vendor automation experience is a plus.
- Strong administration and troubleshooting experience with Windows Server and Linux in enterprise environments.
- Knowledge of networking, SAN fabrics, identity, security, monitoring, and cloud connectivity required to integrate data center solutions end to end.
- Ability to produce clear low-level designs, implementation plans, migration runbooks, as-built documentation, test plans, and knowledge-transfer materials.
- Ability to travel nationally to client sites as required by project scope.
Certifications
One or more of the following:
- Veeam Certified Engineer (VMCE) or VMCE+.
- VMware Cloud Foundation 9.0 Administrator (2V0-17.25) and/or VMware Cloud Foundation 9.0 Architect (2V0-13.25).
- Rubrik Certified Systems Administrator (RCSA), Rubrik Certified Cyber Resilience Specialist (RCRS), or Rubrik Certified Cloud Specialist (RCCS).
- Nutanix Certified Professional – Multicloud Infrastructure (NCP-MCI), Nutanix Certified Professional – Data Services (NCP-DS), or a higher-level current Nutanix credential.
- HPE Product Certified – HPE Morpheus VM Essentials Software, including HPE2-T39 or its successor.
- Current Commvault Professional, Engineer, or implementation certification applicable to data protection delivery.
- Current Pure Storage, Dell Technologies, NetApp, or HPE storage implementation or administration certification.
- Current HPE Compute, Cisco Data Center/UCS, or Dell PowerEdge implementation certification.
- Red Hat, Linux Foundation, Microsoft Windows Server/Hybrid Administrator, HashiCorp Terraform, or Red Hat Ansible certification is a plus.
Other Skills and Abilities
- Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams.
- Ability to consult with client in-depth to ascertain and define need or requirements for the scope of work required to obtain solution.
- Self-starter with excellent organizational, administrative and interpersonal skills.
- Outstanding time and prioritization management; multitasks to accommodate requests from multiple clients and internal requests.
- Excellent problem solving, decision making, and analytical skills.
- Maintains excellent client relationships and high client satisfaction ratings.
- Ability to travel nationally to meet with clients.
- Participates proactively in own career development.
- Agile, self-directed learner who can quickly develop proficiency in new platforms and changing partner technologies.
- Exceptional attention to detail with disciplined follow-through on technical, project, and documentation commitments.
- Comfortable owning a project workstream or full technical engagement while coordinating effectively with project management, resource management, sales, architects, partners, and client stakeholders.
- Ability to communicate complex technology choices, risks, and recommendations clearly to technical and non-technical audiences.
- Adaptable and collaborative, with a strong commitment to client outcomes, continuous improvement, and reusable delivery standards.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing duties of this Job, employee is constantly required to sit, talk, see, hear, and use hands and arms. Employees are frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. Employees must occasionally lift and/or move up to 50 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities/duties required of personnel so classified.
Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value inclusion and belonging at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
NOTE: It is Logicalis’ practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they’ve completed the test satisfactorily (i.e., TB Test negative).
Salary Compensation Range: $135,000 to $170,000 plus bonus
LogicalisUS Benefits Summary
