Senior Program Manager, Brand & Marketing

Accountabilities

• Design, establish, and lead an integrated program management function across global brand and marketing teams, translating business strategies into actionable plans with clear objectives, budgets, timelines, and deliverables.

• Develop and maintain comprehensive program plans covering milestones, dependencies, resource allocation, budgets, and project assumptions.

• Oversee end-to-end delivery of integrated marketing campaigns, product launches, creative initiatives, and cross-functional projects, ensuring alignment with business priorities and delivery expectations.

• Organize planning sessions, project reviews, and stakeholder meetings while providing leadership with clear visibility into progress, milestones, risks, and potential roadblocks.

• Establish standardized service-level agreements (SLAs), project-sizing frameworks, intake processes, briefing templates, and workflows for prioritization, review, approval, and execution.

• Manage functional project pipelines and creative capacity, ensuring resources are allocated effectively, workloads remain balanced, and deliverables meet deadlines.

• Evaluate, select, implement, and administer project management platforms, driving adoption through documentation, training, and standardized processes.

• Develop reporting frameworks and performance dashboards to monitor project status, resource utilization, workload distribution, and budget performance.

• Manage relationships with external agencies and vendors, overseeing contracts, statements of work (SOWs), purchase orders, invoices, and project-related expenses in collaboration with Finance and budget owners.

• Continuously assess existing workflows, identify operational inefficiencies, and implement scalable improvements that enhance collaboration and productivity without creating unnecessary bureaucracy.

Requirements:

• At least 10 years of professional experience in program management, marketing operations, creative operations, agency operations, or a related field.

• Proven experience building operational processes, workflows, and program management systems from the ground up, ideally within a fast-growing startup environment.

• Demonstrated success managing integrated marketing campaigns, product launches, and large-scale creative production within a high-growth B2B technology company.

• Strong understanding of creative production processes, stakeholder management, and review and approval workflows.

• Hands-on experience implementing, configuring, and administering project management platforms such as Asana, Monday.com, Wrike, or Smartsheet.

• Previous experience managing multiple agencies and external vendors, including contract negotiations, SOWs, purchase orders, invoicing, and budget monitoring.

• Strong organizational and project management capabilities, with the ability to manage multiple complex initiatives simultaneously while balancing scope, cost, resources, and timelines.

• Excellent business and financial acumen, with the ability to assess risks, make sound decisions in ambiguous situations, and connect program execution to measurable business outcomes.

• Outstanding written and verbal communication skills, with the ability to engage effectively with executives, cross-functional teams, and external partners.

• Strong stakeholder management and influencing skills, including the ability to drive alignment and accountability without direct reporting authority.

• A proactive, hands-on mindset, with the ability to combine strategic planning with practical execution in a dynamic and evolving environment.

• Nice to have: Previous experience in B2B cybersecurity or AI-focused startups.

• Nice to have: Experience establishing creative operations for an in-house brand or creative team.

• Nice to have: Background in production management, including resource allocation, workload forecasting, and creative capacity planning.

Benefits:

• Remote working opportunity within the United States.

• Full-time professional opportunity within a fast-growing technology and cybersecurity environment.

• Opportunity to build and lead a program management function from the ground up.

• High level of ownership and influence over global brand and marketing operations.

• Direct collaboration with senior leadership and cross-functional teams.

• Exposure to innovative technologies, including AI-driven and agentic security solutions.

• Opportunity to establish scalable processes, introduce new tools, and shape operational best practices.

• Dynamic startup environment offering professional development and the opportunity to make a meaningful organizational impact.