Senior Program + Product Manager

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Beeck Center for Social Impact + Innovation at Georgetown University is dedicated to improving how people experience government by strengthening the design and delivery of public services. As a nonprofit, nonpartisan center, we catalyze cross-sector collaboration to advance people-first, digitally-enabled approaches through applied research, peer learning, and hands-on support—helping government deliver better outcomes for communities.

The Beeck Center is seeking a Senior Program + Product Manager to provide critical leadership across our expanding Digital Government Network (DGN) portfolio. In this pivotal role, you will lead comprehensive project management and operational coordination for the DGN, overseeing the strategic execution of network events, initiatives, and activities while ensuring rigorous alignment with broader Beeck Center priorities and cross-functional objectives.

Additionally, the Senior Program + Product Manager will manage the network's data strategy, internal product management and development, performance measurement, and evaluation activities. Serving as the primary liaison to central Beeck Center monitoring and evaluation efforts, you will translate network engagement and impact data into actionable insights for organizational decision-making. This role also provides vital strategic communications and engagement support across the DGN portfolio to strengthen member participation, enrich stakeholder relationships, and foster seamless integration with other Beeck Center programs.

This position is ideal for an operationally gifted, data-driven professional who thrives at the intersection of community building, product strategy, impact evaluation, and strategic project management within the public interest technology ecosystem.

Before submitting your application to Georgetown University, visit the Beeck Center’s careers page to learn more about the recruiting process, timeline, and supplemental application requirements.

Work Interactions

The Senior Program + Product Manager will report directly to the Director of Networks, Kirsten Wyatt. This position requires routine communication and collaboration with external public sector partners, philanthropic stakeholders, and network members. Internally, the Senior Manager will work closely with Research and Training & Technical Assistance, while frequently coordinating with Beeck Center Operations and Communications, to leverage organizational resources and streamline cross-functional workflows

Requirements and Qualifications

Required Qualifications:

• Bachelor's degree and 3-5 years of professional experience in program management, data analytics, capacity building, or running professional communities of practice (or equivalent experience)

• Proven track record designing, operationalizing, and managing complex, multi-stakeholder project plans from inception through evaluation.

• Strong data-driven mindset with demonstrated experience managing data systems, configuring CRM platforms (e.g., SugarCRM, Salesforce), and synthesizing performance metrics into structured reports.

• Experience applying product management practices — such as roadmapping, prioritization frameworks, and user research or discovery — to guide development of digital tools, platforms, or services

• Exceptional communication and interpersonal skills, with a proven ability to write for diverse professional audiences and cultivate high-trust relationships with external stakeholders.

• Advanced organizational and time management skills, including the ability to independently guide competing priorities and maintain strict attention to detail under tight deadlines.

• Proficiency using collaborative project and product management and data visualization tools (e.g., Asana, Slack, Looker Studio, Airtable, Google Workspace, Figma, Miro) in a distributed workplace environment.

Preferred Qualifications:

• Experience working directly within or closely alongside federal, state, or local government agencies, civic tech initiatives, or non-profit advocacy networks.

• Familiarity with digital government service delivery landscapes, human-centered design principles, or data privacy practices.

• Prior experience managing program budgets, mentoring student analysts or junior staff, and executing grant reporting workflows.

• Experience applying equity and accessibility standards across digital communication channels and virtual programming formats.

Work Mode Designation

This position has been designated as Remote. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$54,616.00 - $100,493.33

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.