Senior Project Manager, eDiscovery Cyber Services

Job Description

At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors.

As an early adopter of advanced eDiscovery technology and methodologies, the Firm's Global eDiscovery Services Department provides strategic services to our disputes lawyers and clients. Working alongside other talented professionals, you'll be surrounded by an open and collaborative culture that embraces recognition and professional development.

The Sr. Project Manager, eDiscovery Cyber Services leads eDiscovery and data analysis workstreams for complex cyber incident response (CIR) matters, from initial data assessment through review, extraction, normalization, entity resolution, notification and reporting. Partnering with the firm's Cybersecurity practice, clients, forensic providers, review providers and other third parties, the role manages scope, cost, risk, quality and delivery while developing defensible, efficient strategies that make effective use of technology.

Responsibilities include, but are not limited to:

• Lead eDiscovery and data analysis strategies for complex CIR matters, including file listing analysis, data assessment, identification of sensitive data, defensible reduction, review, extraction, normalization, entity resolution, notification and reporting.
• Serve as the senior eDiscovery/CIR advisor and primary point of contact for assigned matters, translating technical and data issues into practical strategies, risks, options and recommendations for legal teams, clients and stakeholders.
• Design, validate and document defensible methodologies for data reduction, identification of sensitive data, search term calibration, statistical sampling, analytics and other technology assisted workflows.
• Coordinate with forensic providers, clients, legal teams, vendors and review teams on secure data assessment, transfer, workflow design, quality control, productivity, budgets, timelines and deliverables.
• Develop and manage matter budgets, forecasts, work plans, resource needs, metrics and customized reporting; monitor scope, costs and vendor spend and proactively identify variances.
• Oversee extraction, normalization, entity resolution, deduplication, address validation and development of notification lists, including analysis of anomalies, near duplicates and matching issues using SQL, advanced Excel, scripts, queries or other data transformation techniques as appropriate.
• Support legal teams and clients in interpreting data findings, methodologies, metrics, notification populations and responses to client or regulatory inquiries.
• Serve as an escalation point for complex project, technology and vendor issues while maintaining active ownership of complex matters and delegating effectively.

Leadership and professional development

• Mentor and develop Project Managers, Project Analysts and other team members through coaching, knowledge sharing and guidance on active matters.
• Help shape the department’s Cyber eDiscovery service model, standards, playbooks and process improvement initiatives.
• Evaluate emerging technologies and analytics approaches that may improve quality, efficiency, defensibility or client outcomes.
• Expand consulting, client service and leadership capabilities through increasingly complex matters and initiatives that span multiple practice and business functions.

Other duties

Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This position is remote and can therefore be located in any city where we have a US office. Flexibility to visit the office for training or meetings is required.

Qualifications:

• Bachelor’s degree required.
• Minimum of five years of progressively responsible experience in eDiscovery, litigation support, legal technology or related consulting, including significant project management responsibility, and at least one year managing or substantially leading matters involving cyber incident response, data breaches or sensitive data review.
• Demonstrated ability to independently manage complex matters with large data volumes; advise attorneys, clients and senior stakeholders on strategy, workflow, risk, cost and technology; and lead multidisciplinary teams, outside providers and escalations.
• Advanced Excel skills required, including XLOOKUP, INDEX/MATCH, Power Query and Power Pivot/DAX; experience analyzing, formatting and reporting on large structured and semistructured datasets.
• Minimum of three years of Relativity experience, with advanced proficiency in review workflows, analytics and reporting; Relativity Certified Administrator certification preferred but not required.
• Experience with complex structured and unstructured data, including millions of documents or rows of information, sensitive data elements and privacy classifications such as PII and PHI, as well as personal data subject to GDPR.
• Ability to manage multiple projects under rigorous deadlines with limited direction, exercise sound judgment, follow established procedures and remain flexible to support urgent matters outside standard business hours, including early mornings, evenings and occasional weekends.
• Preferred but not required: experience with database tools such as MS SQL, Access or Oracle; scripting or automation using Python, PowerShell or APIs; advanced analytics, machine learning, AI review tools or other emerging technologies; and visualization tools such as Power BI or Tableau.
• Excellent verbal and written communication skills, including the ability to explain complex technical issues clearly to legal teams, clients and nontechnical stakeholders.

Benefits

Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical insurance plans, dental insurance, vision insurance, life insurance, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys. Employees may also access commuter benefits where applicable and student loan assistance refinancing options.

In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid maternity leave and paid paternity leave (parental leave) benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn or adopted child(ren). Employees may also access child care support through a back-up care program. Employees are also entitled to 11 Firm holidays.

Legal Notices

Norton Rose Fulbright US LLP is an Equal Employment Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, and any other characteristic protected by law.

Norton Rose Fulbright US is committed to providing reasonable accommodation as an Equal Employment Opportunity Employer to applicants with disabilities. If you require assistance of accommodation to complete your application, please contact us.hr@nortonrosefulbright.com. When submitting your request, please provide your contact information and a description of the accommodation needed or the accessibility barrier you are experiencing. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Pay Transparency – Nondiscrimination Provision: The firm will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

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Right to Work Information

Equal Employment Opportunity

For details on the personal information we collect in connection with your application for potential employment or partnership with Norton Rose Fulbright US LLP and for what purposes visit California Consumer Privacy Notice-Norton Rose Fulbright and Norton Rose Fulbright US LLP - US Data Privacy Policy or contact us at (713) 651-7777.