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New York, New York, United States
Remote only
Senior Project Manager - ServiceNow /Telecom
Our Mission
NewRocket, a global, full-service Elite ServiceNow and Anthropic partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers.
At NewRocket, we bring over 20 years of experience advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows that improve employee and customer experiences. As an Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, we’ve completed more than 3,000 full life-cycle projects across nine industry specializations.
NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With more than 3,000 ServiceNow certifications, our teams take a strategic, business-led approach to solving complex industry challenges and delivering measurable outcomes.
NewRocket has been awarded the 2024 BEST Award, 2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF), 2023 ServiceNow Worldwide Customer Workflow Partner of the Year, and 2023 ServiceNow Creator Workflow Partner of the Year.
Come join our Crew!
Our Approach to Work
At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.
We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!
Your Career
NewRocket is looking for a Senior Project Manager to lead complex ServiceNow implementation projects across a variety of product areas, and within multiple notable industry verticals (Telecommunications, Financial Services, Healthcare, and more). In this client-facing role, you will manage all aspects of project delivery — from planning and execution to change adoption, ensuring exceptional outcomes and customer satisfaction. This position blends traditional project management responsibilities with a strong focus on driving user adoption through effective change management strategies. Please note that the ideal candidate will be located within or willing to work within EST hours.
Your Impact
Your Experience
Education & Certifications
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf