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Indianapolis, Indiana, United States
Onsite
Link Logistics Real Estate (“Link”) is a leading operator of warehouses and business parks, specializing in last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans half a billion square feet. We leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo.
The Senior Property Manager helps to ensure long-term occupancy in company properties by providing the highest level of customer service to tenants, maintain the appearance of assigned properties, manage the operating costs, and manage capital expenditures for assigned properties. Hire, train and supervise property management personnel as well as monitoring the overall financial health of all properties within the assigned Portfolio. Position reports to the Associate Director of Property Management or the Director of Property Management.
RESPONSIBILITIES
Tenants: Act as main point of contact for tenants, manage move-in & out process. Visit tenants regularly and maintain a positive, productive, and professional relationship. Consistently communicate with tenants and be a resource and problem-solver.
Property Inspection and Maintenance: Regularly inspect and evaluate all building equipment, systems, and grounds to ensure that the appearance and operation of the companys properties meet company standards. Identify maintenance needs and follow through with coordination of repairs from bidding process through completion of work. Develop and maintain emergency procedures and preventative maintenance programs for all buildings. Execute or manage approved capital expenditures.
Work Orders: Oversee the work order system to ensure that tenant service calls are handled to 100% customer satisfaction.
Contracts: Negotiate contracts with key outside contractors to provide services as required. Ensure that work performed by contractors is performed timely and appropriately and with applicable liability/insurance coverage.
Financial Responsibility: Develop and manage the annual budgets for assigned properties and ensure properties operate within the approved budget. Review monthly operating reports and explain budget variances. Review quarterly trial balances and ensure proper allocation of service costs. Manage accounts receivable; review delinquencies and help direct course of action for collection. Review operating expense reconciliations.
Special Projects: Work with Leasing and Development to provide forecasts and financial benchmarks for potential projects, work on tax appeals, create programs to lower and control operating costs. Assist with acquisition and disposition diligence reviews
Supervision: When applicable, hire, develop and manage Property Managers, Assistant Property Managers and Property Management Administrators. Assist in fostering a team atmosphere within region. Conduct annual performance appraisals, train, and consistently manage, lead and provide direction for all team members.
PHYSICAL DEMANDS
Nature of work requires an ability to effectively communicate and exchange information, collect, compile and prepare work documents operating standard business office equipment. Ability to work at construction sites, ability to climb and maneuver on building roofs, uneven terrain.
WORKING CONDITIONS
Work performed in a general office environment. May require extended hours during peak periods. Availability for travel up to 50%-70% of the time to property and construction sites for on-site project monitoring and meeting attendance. Exposure to adverse weather conditions, loud noise, and dust conditions at construction sites.
QUALIFICATIONS
7+ years of property or building management experience handling customer service and administrative issues related to real estate management
Prior supervisory experience preferred
Demonstrate ability to manage budgets and reporting
Experience handling capital and tenant improvement projects
Proficiency in MS Office. Experience with Yardi strongly preferred
Excellent verbal and written communication skills
Ability to interpret documents such as leases, safety rules, plans and specifications, operating and maintenance instructions, and procedures manuals
Ability to speak effectively before tenants or employees of organization
Self-motivation, determination, and initiative in a team environment
Demonstrate a high attention to detail
Ability to multi-task effectively in a fast-paced work environment
BA or BS in Finance, Real Estate, Business Management; CPM/RPA designation preferred
Employees in this role should be located in the geographical market of the properties they cover and have full access to a personal vehicle (mileage reimbursement is provided).
EEO Statement
The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email LinkRecruiting@linklogistics.com.